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2 posts

Wannabe Geek


Topic # 95350 31-Dec-2011 19:35
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hi everyone...

I have recently been tuning in channels for a freeview decoder that has just been recently swapped from the tivo decoder we had. when i first plugged up the freeview it was working fine all channels received,next day I had no tv1,2 but the rest, when changing freq,i ended up with 1 and 2 but nothing eklse...and now after turning the tv on today, i only have certain channels and not the same as the other days...can anyone help me to get all the channels please ?????

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  Reply # 563363 31-Dec-2011 20:59
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erina1523: hi everyone...

I have recently been tuning in channels for a freeview decoder that has just been recently swapped from the tivo decoder we had. when i first plugged up the freeview it was working fine all channels received,next day I had no tv1,2 but the rest, when changing freq,i ended up with 1 and 2 but nothing eklse...and now after turning the tv on today, i only have certain channels and not the same as the other days...can anyone help me to get all the channels please ?????


Check your signal strength for each Mux.
Sounds like you're in a weak signal area and the tuner sensitivity is less than that of the Tivo.
Assuming the decoder is OK it's almost certainly an antenna and co-ax problem.


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  Reply # 563387 1-Jan-2012 01:57
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99% guaranteed it's a problem with your aerial or cabling.




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Wannabe Geek


Reply # 563789 2-Jan-2012 16:34
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hi guys....


is there anyway that i can check the signal???? besides the way it has been saying to on the decoder? or do I have to get some one to come and check it? 

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  Reply # 563802 2-Jan-2012 17:35
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If you go into the setup menu there is often a page showing signal strength/quality information. Maybe the manual setup will allow you put in a channel and see the strength of it.

If it worked fine before then you're looking at a weaker tuner on the new box, but more likely you need to check the cable connection plug to make sure it's still ok and then look at the aerial condition overall, including the cabling between the aerial and your unit as sbiddle mentioned above.

You need to hunt around to find somewhere on the new unit that shows signal strength information.

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  Reply # 563962 3-Jan-2012 11:34
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do you live in an area that has just received freeview HD just before the world cup? if so there are numerous problems going on in most areas, picture dropping out, sound dropping out. Ring a technician, where I live they know the problems going on. funny thing is freeview banned me from their facebook page for constantly pointing it out each time it happened, they stuffed up and should of not given the contract for the new areas to JD

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