Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




308 posts

Ultimate Geek


#112783 20-Dec-2012 10:17
Send private message

Since I upgraded my SGS3 my snapper (on SIM) card can't be found. Anybody got any ideas what I should try? was working before that.

Filter this topic showing only the reply marked as answer Create new topic
BDFL - Memuneh
66435 posts

Uber Geek

Administrator
Trusted
Geekzone
Lifetime subscriber

  #735337 20-Dec-2012 10:19
Send private message

Was this an official upgrade issued by 2degrees or did you download the ROM from anywhere else?






308 posts

Ultimate Geek


  #735340 20-Dec-2012 10:23
Send private message

The offical one released this week. Did an over the air update

 
 
 
 


BDFL - Memuneh
66435 posts

Uber Geek

Administrator
Trusted
Geekzone
Lifetime subscriber

  #735346 20-Dec-2012 10:31
Send private message


308 posts

Ultimate Geek


  #735348 20-Dec-2012 10:33
Send private message

freitasm: Reports are that it works fine. Have you made sure NFC is turned on?


Not even getting to the point where I tried to use it. The app just comes back saying "not found". Tried snapper people they say try 2degrees, 2degrees say try snapper. will try 2degrees again

BDFL - Memuneh
66435 posts

Uber Geek

Administrator
Trusted
Geekzone
Lifetime subscriber

  #735350 20-Dec-2012 10:36
Send private message
2210 posts

Uber Geek

Trusted

  #735351 20-Dec-2012 10:37
Send private message

What about in

Settings -> More Settings -> NFC

Is that turned on?



308 posts

Ultimate Geek


  #735353 20-Dec-2012 10:40
Send private message

muppet: What about in

Settings -> More Settings -> NFC

Is that turned on?


sure is. it's really odd.

And yep running the latest version. it's like either the SIM has become unreadable or the phone can't read it. really strange

 
 
 
 


4 posts

Wannabe Geek

Trusted
Snapper

  #735366 20-Dec-2012 11:10
Send private message

Hi there,

We are aware that some customers with a Touch2Pay Samsung Galaxy S III who have updated to Android’s  Jelly Bean 4.1.1 are experiencing issues with the Snapper widget saying ‘not found’ (when the phone has been turned off and back on again) or they can’t access the Snapper Mobile app as soon as they have loaded the phone. We are currently working on a solution and will update the app in Google Play once we have a fix. The root cause appears to be a timing issue related to the SIM Alliance Open Mobile API.

In the meantime, there is a workaround for this issue:

1. Remove the widget. To do this, hold the Snapper widget and move it to 'Delete' (Trash can)

2. Restart your phone

3. Once your phone has loaded completely, please wait 60 seconds before you try to access the Snapper Mobile app.

With the Snapper Mobile app you’ll be able to see your real-time Snapper balance, and access a detailed view of your Snapper. Please note, this issue won’t affect the ability to pay with your phone. If you haven’t already done so, we recommend that you tick ‘Allow automatic updating’ for the Snapper Mobile app in Google Play so that you’ll receive any Snapper Mobile app updates automatically when they become available.

We would like to apologise for any inconvenience this may cause.

Thanks,

Team Snapper



 



308 posts

Ultimate Geek


  #735374 20-Dec-2012 11:21
Send private message

Well done Snapper for this info. It is working this way. 

Might need to update your front line staff as they had no idea and sent me back to 2degrees.

434 posts

Ultimate Geek
Inactive user


  #735649 20-Dec-2012 17:11
Send private message

I can confirm the issue, it happens with the official 2degrees firmware 4.1.1 and my customized Polish 4.1.2 that supports 2degrees Touch2Pay.

They work for some time then you get the "Not found" message, please put in mind the following:
1- the phone works, there is nothing wrong with it
2- the Touch2Pay sim can still be used on the bus or wherever, you won't be able to access it through the phone though.
3- you can still view and topup other snapper cards using your phone, it will take about 20 seconds for the phone to read/write to it though (much much slower)

2Degrees please let us know how this goes. Cheers,

434 posts

Ultimate Geek
Inactive user


  #737970 28-Dec-2012 09:41
Send private message

2degrees, is there an update regarding this? cheers

434 posts

Ultimate Geek
Inactive user


  #740933 7-Jan-2013 11:09
Send private message

Oh sorry, this is not a 2degrees issue, Snapper is taking care of this I guess.

Filter this topic showing only the reply marked as answer Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Intel introduces 10th Gen Intel Core H-series for mobile devices
Posted 2-Apr-2020 21:09


COVID-19: new charitable initiative to fund remote monitoring for at-risk patients
Posted 2-Apr-2020 11:07


Huawei introduces the P40 Series of Android-based smartphones
Posted 31-Mar-2020 17:03


Samsung Galaxy Z Flip now available for pre-order in New Zealand
Posted 31-Mar-2020 16:39


New online learning platform for kids stuck at home during COVID-19 lockdown
Posted 26-Mar-2020 21:35


New 5G Nokia smartphone unveiled as portfolio expands
Posted 26-Mar-2020 17:11


D-Link ANZ launches wireless AC1200 4G LTE router
Posted 26-Mar-2020 16:32


Ring introduces two new video doorbells and new pre-roll technology
Posted 17-Mar-2020 16:59


OPPO uncovers flagship Find X2 Pro smartphone
Posted 17-Mar-2020 16:54


D-Link COVR-2202 mesh Wi-Fi system now protected by McAfee
Posted 17-Mar-2020 16:00


Spark Sport opens its platform up to all New Zealanders at no charge
Posted 17-Mar-2020 10:04


Spark launches 5G Starter Fund
Posted 8-Mar-2020 19:19


TRENDnet launches high-performance WiFi Mesh Router System
Posted 5-Mar-2020 08:48


Sony boosts full-frame lens line-up with introduction of FE 20mm F1.8 G large-aperture ultra-wide-angle prime Lens
Posted 5-Mar-2020 08:44


Vector and Spark teamed up on smart metering initiative
Posted 5-Mar-2020 08:42



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.