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815 posts

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# 239596 25-Jul-2018 16:57
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Hey guys,

 

I got Fibre installed today (yay!) but even though I registered for Gigabit with 2degrees, I seem to only be getting about 95Mbps on Download.

 

Funnily enough upload seem to be a lot more (~410Mbps on fast.com and similar on speedtest.net)

 

I called 2degrees and the said provisioning looked good on their end, etc.

 

Before anyone ask:

 

- I am using the 2deg provided Fritzbox 7490
- I am testing from a (grunty) ethernet connected desktop
- I am getting 93-95 consistently on speedtest.net and fast.com
- Windows says I have a gigabit connection to my Fritz (and the 400Mbps upload probably indicates that)
- The Lan1 on the (Chorus) ONT is Orange (Seem to indicate 1000Mb connection)
- The Fritz is connected to the ONT via the provided ethernet cable
- I tried 2 different PC, same result

 

Anything else I missed?

 

Cheers


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3363 posts

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  # 2062461 25-Jul-2018 17:17
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I don't have the same box etc but when mine was playing up it was to do with a port forwarding etc.  Maybe try a reset of the router


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Ultimate Geek


  # 2062462 25-Jul-2018 17:20
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The first thing I'd suggest is checking that your 7490 isn't in green mode:

home network / home network overview / network settings. Power mode is what you need.


 
 
 
 




815 posts

Ultimate Geek

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  # 2062463 25-Jul-2018 17:21
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cjmchch: The first thing I'd suggest is checking that your 7490 isn't in green mode:

home network / home network overview / network settings. Power mode is what you need.

 

All 4 ports are in Power Mode (orange)


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  # 2062465 25-Jul-2018 17:22
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There's been the odd occasion where this has happened before, and it's been a provisioning error with the connection.


BDFL - Memuneh
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815 posts

Ultimate Geek

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  # 2062486 25-Jul-2018 17:51
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freitasm: I had this on. Windows laptop. Updating the NIC driver fixed it. Yes, it was on 2degrees.

 

You are a genius, thanks! All sorted

 

 

 

 

 

 

 

 

 

 

 

http://www.speedtest.net/result/7498128833

 

 

 

 

 

 


'That VDSL Cat'
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  # 2062490 25-Jul-2018 18:05
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freitasm: I had this on. Windows laptop. Updating the NIC driver fixed it. Yes, it was on 2degrees.

 

ew. that's a horrible issue.

 

 

 

the poor csr trying to point towards that cause!





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


 
 
 
 




815 posts

Ultimate Geek

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  # 2062492 25-Jul-2018 18:07
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I know, right. And here I was fairly confident the issue wasn't on my side...


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  # 2062535 25-Jul-2018 19:36
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What! No phoning your ISP everyday for six months swearing black n blue that it is their fault and they better fix it or you'll change ISPs lol. Goes to show though how some "faults" can be a headache for both customer & helpdesk. Great to see it sorted fast from great advice here.




Chorus has spent $1.4 billion on making their xDSL broadband network faster and even more now as they are upgrading their rural Conklins. If your still stuck on ADSL or VDSL, why not spend $195 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.
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BDFL - Memuneh
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  # 2062539 25-Jul-2018 19:40
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I had this problem, and complained to 2degrees for ages, who were pretty sure had the correct configuration set. At the end I tested with a small form-factor desktop they sent here and found out it was not my network but the computers - all running Windows 10 with default drivers.

 

I imagine now how many millions of people have sub-optimal network performance because of Windows 10 and the default drivers...





'That VDSL Cat'
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  # 2062543 25-Jul-2018 19:52
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freitasm:

I had this problem, and complained to 2degrees for ages, who were pretty sure had the correct configuration set. At the end I tested with a small form-factor desktop they sent here and found out it was not my network but the computers - all running Windows 10 with default drivers.


I imagine now how many millions of people have sub-optimal network performance because of Windows 10 and the default drivers...



All your devices?! How!




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


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  # 2062544 25-Jul-2018 19:57
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hio77:
freitasm:

 

I had this problem, and complained to 2degrees for ages, who were pretty sure had the correct configuration set. At the end I tested with a small form-factor desktop they sent here and found out it was not my network but the computers - all running Windows 10 with default drivers.

 

I imagine now how many millions of people have sub-optimal network performance because of Windows 10 and the default drivers...

 



All your devices?! How!

 

 

Only two laptops here. The Amazon Fire TV Gen 1 is 100 Mbps limited anyway. All other devices are WiFi only.





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