Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

AKT



245 posts

Master Geek
+1 received by user: 4


Topic # 239663 28-Jul-2018 19:53
Send private message quote this post

I'm having similar problems to the OP in this thread, https://www.geekzone.co.nz/forums.asp?forumid=85&topicid=239596, however, I hit the wall at 200MBPs - have I been provisioned incorrectly or is there something wrong at my end?  

 

I have a direct ethernet connection to the router which is indicating 1G, I'm using the provided Fritzbox and cables.  the ONT is green (pre-existing from the previous owner).  I'm on a Mac so I don't know how the solution from the other thread applies, if at all.

 

 

 

Any ideas or do I call 2D?

 

 

 

Thanks

 


A


Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2 | 3 | 4
5114 posts

Uber Geek
+1 received by user: 1639


  Reply # 2064317 28-Jul-2018 20:00
Send private message quote this post

Do you mean the ONT LEDs are green?


AKT



245 posts

Master Geek
+1 received by user: 4


  Reply # 2064318 28-Jul-2018 20:07
Send private message quote this post

RunningMan:

Do you mean the ONT LEDs are green?



Yes

5114 posts

Uber Geek
+1 received by user: 1639


  Reply # 2064319 28-Jul-2018 20:08
Send private message quote this post

Chorus ONT? Green LAN LED = 100Mb/s


6288 posts

Uber Geek
+1 received by user: 1069

Trusted
Lifetime subscriber

  Reply # 2064327 28-Jul-2018 20:24
Send private message quote this post

As alluded to above, Power and Optical should be green, but LAN1 should be orange. If it's green then it's only connecting to your router at 100 Mb/s.


AKT



245 posts

Master Geek
+1 received by user: 4


  Reply # 2064328 28-Jul-2018 20:24
Send private message quote this post

RunningMan:

 

Chorus ONT? Green LAN LED = 100Mb/s

 

 

 

 

Ok so I've checked again and the LAN light the same colour as the power light (and the other light, whatever that is) which is the same colour as the fritzbox lights, but not as vibrant a green as my timecapsule.  I'd say it is green but on the yellow side.  What colour should it be for gigabit?  I do get 200MBps so that goes against it being green!

 

 

 

A


AKT



245 posts

Master Geek
+1 received by user: 4


  Reply # 2064329 28-Jul-2018 20:27
Send private message quote this post

Behodar:

 

As alluded to above, Power and Optical should be green, but LAN1 should be orange. If it's green then it's only connecting to your router at 100 Mb/s.

 

 

 

 

It's definitely not orange.  I'll call 2degrees on Monday unless they're open tomorrow.  FWIW I'm in LAN 2 as that's where they told me to plug it in.

 

 

 

Thanks

 

 

 

A


6288 posts

Uber Geek
+1 received by user: 1069

Trusted
Lifetime subscriber

  Reply # 2064330 28-Jul-2018 20:28
Send private message quote this post

Plug your PC into the ONT directly and see whether it goes orange.

 

What model is your router?


5114 posts

Uber Geek
+1 received by user: 1639


  Reply # 2064331 28-Jul-2018 20:28
Send private message quote this post

ONT LAN light should be orange for Gig.

 

Check the power saving mode (green mode?) isn't turned on on the Fritz - that will limit to 100Mb/s. Also try a different patch cable between ONT & router.

 

Is this a newly provisioned connection? What model Fritz? Was it doing 1G before? What ONT LAN port?


5114 posts

Uber Geek
+1 received by user: 1639


  Reply # 2064332 28-Jul-2018 20:29
Send private message quote this post

OK, LAN2 can't provision to 1G - it's limited to 200Mb/s.

 

The connection needs to be provisioned on LAN 1 - there's only a small number of plans from Chorus on LAN 2


6288 posts

Uber Geek
+1 received by user: 1069

Trusted
Lifetime subscriber

  Reply # 2064333 28-Jul-2018 20:30
Send private message quote this post

RunningMan:

 

OK, LAN2 can't provision to 1G - it's limited to 200Mb/s.

 

That's good to know! News to me, but then again I've only ever used LAN1 :)


AKT



245 posts

Master Geek
+1 received by user: 4


  Reply # 2064334 28-Jul-2018 20:33
Send private message quote this post

RunningMan:

 

ONT LAN light should be orange for Gig.

 

Check the power saving mode (green mode?) isn't turned on on the Fritz - that will limit to 100Mb/s. Also try a different patch cable between ONT & router.

 

Is this a newly provisioned connection? What model Fritz? Was it doing 1G before? What ONT LAN port?

 

 

 

 

Fritzbox 7490

 

Power saving mode is off

 

It is a new connection (for me)

 

The previous owner was with vodafone (who told me there is no fibre here) and from memory had green lights but I don't know what speed he was supposed to have.  I'm on LAN2 (presumably because the previous owner was on LAN1).

 

Will try a different cable and going straight to the ONT tomorrow - it's tucked behind a filing cabinet now.

 

 

 

Thanks

 

everyone for your help

 

 

 

A

 

 


AKT



245 posts

Master Geek
+1 received by user: 4


  Reply # 2064335 28-Jul-2018 20:34
Send private message quote this post

RunningMan:

 

OK, LAN2 can't provision to 1G - it's limited to 200Mb/s.

 

The connection needs to be provisioned on LAN 1 - there's only a small number of plans from Chorus on LAN 2

 

 

 

 

this is the problem then, and it explains the 200MB/s

 

 

 

I'll get onto them.

 


A


5114 posts

Uber Geek
+1 received by user: 1639


  Reply # 2064336 28-Jul-2018 20:35
Send private message quote this post

From memory, limited to 200/20 or 100/20 depending on the LFC on LAN 2-4. Essentially, you can only get Gig on LAN1, and any secondary connection will be slower.

 

It's probably been provisioned on LAN2 because an old connection/tenant is is using LAN1 - once their connection is terminated, get @2degreescare to flick it over to LAN1 for full speed.


AKT



245 posts

Master Geek
+1 received by user: 4


  Reply # 2064337 28-Jul-2018 20:39
Send private message quote this post

RunningMan:

 

From memory, limited to 200/20 or 100/20 depending on the LFC on LAN 2-4. Essentially, you can only get Gig on LAN1, and any secondary connection will be slower.

 

It's probably been provisioned on LAN2 because an old connection/tenant is is using LAN1 - once their connection is terminated, get @2degreescare to flick it over to LAN1 for full speed.

 

 

 

 

I'm getting 150-200 up which is what I couldn't understand as if I was on the wrong plan it would have been slower up.

 

 

 

You're right about the previous owner as the 2 degrees people asked if it was a second connection I was getting, then when I explained we were just moving in they said that vodafone still had an active connection on LAN1, or something along those lines.

 

 

 

A


5114 posts

Uber Geek
+1 received by user: 1639


  Reply # 2064339 28-Jul-2018 20:47
Send private message quote this post

What were you expecting? 1000/500?

 

2D just won't have been able to set up on LAN1 as usual due to the old connection - the CSR may not have realised the limitations of not using LAN1 as it's not a common scenario...


 1 | 2 | 3 | 4
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.