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100 posts

Master Geek
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# 251670 5-Jul-2019 22:07
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Hey was just playing a game of Overwatch and got put on Singapore server. It's normally about 150ms but it was 350+ this game. Traceroute shows it going via LAX. Not sure who's fault this is.

 

 

 


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Uber Geek
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  # 2270777 5-Jul-2019 22:11
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Ultimate Geek
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  # 2270852 6-Jul-2019 08:21
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Its not someones fault as such as its a valid and working path to the site. Getting the lowest latency path to Parts of Asia can be a bit of an engineering task as NZ has no direct path as you can imagine, we connect to Australia and the US. Transit out of Australia is limited (expensive) and often sub optimal. Getting a layer2 path from Sydney to Singapore/Hong Kong is not as simple as it might sound as many of the options take the long way round Australia and that makes their latency not much different from going via LA as per your trace. Anyway, give @NickMack some time to look into it as its not necessarily a simple solve.

 

 

 

 


 
 
 
 


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Master Geek
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  # 2270858 6-Jul-2019 08:41
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ssamjh:

 

 Traceroute shows it going via LAX.

 

 

 

 

 

 

 

 

LAX is a notoriously slow airport to transit through :)


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Ultimate Geek
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  # 2270862 6-Jul-2019 08:47
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cshwone:

 

 

 

LAX is a notoriously slow airport to transit through :)

 

 

 

 

Oh yes, horrifically chaotic airport! 


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Ultimate Geek
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  # 2271907 8-Jul-2019 15:37
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Hiya,

 

Our access to Singapore is via the US (LAX prodominately and San Jose) - as previous mentioned on this thread, Ping/Trace route is a measure of latency, Telia have confirmed that they did not find any abnormalities and we agree. ICMP traffic is de-prioritised and while it's a measure, it's not entirely useful. See -  A Practical Guide to (Correctly) - Troubleshooting with Traceroute & ICMP (ping). Is this game hosted on AWS in the US or Australia as this will provide you with a better experience.

 

Nick





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