Exchange Online - Routing all user e-mail to junk

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clinty

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#285942 27-May-2021 09:34

Hi,

Known issue on Exchange Online - may not affect all customers

EX258373, Exchange Online, Last updated: May 27, 2021 9:18 AM

Estimated start time: May 27, 2021 9:17 AM

Issue type: Advisory

Status: Investigating

User impact

Users may observe that incoming mail is being routed to their junk folder.

Clint

1101

3122 posts

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#2713646 27-May-2021 10:09

Its a ongoing cluster

365 sending issues as well, some email gets through, some email bouncing .

Just a bad 24 hours for 365 email users
We're investigating an issue where users may be unable to forward email messages using Exchange Online
We determined that a recently deployed spam rule is causing impact
We're investigating an issue in which email is being sent to the junk folder

more MS issues with not testing before before deployment ?

CYaBro

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#2713712 27-May-2021 12:39

I've only had one customer contact me with the issue this morning so not as widespread as the Outlook issue last week.

Opinions are my own and not the views of my employer.

Dynamic

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#2713714 27-May-2021 12:42

Thank you @clinty your message popped up while we were troubleshooting this for a client. Awesome timing!

@CYaBro we also had only one client call about it this morning, thank goodness.

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