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Forums › IT Pro and developers › Exchange Online - Routing all user e-mail to junk - 27/5
clinty

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#285942 27-May-2021 09:34
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Hi,

 

Known issue on Exchange Online - may not affect all customers

 

 

 

 

EX258373, Exchange Online, Last updated: May 27, 2021 9:18 AM

 

Estimated start time: May 27, 2021 9:17 AM

 

 

 

 

 

 

 

Issue type: Advisory

 

 

 

 

 

 

 

 

Status: Investigating

 

 

 

 

 

User impact

 

 

Users may observe that incoming mail is being routed to their junk folder.

 

 

 

Clint

 

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  #2713646 27-May-2021 10:09
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Its a ongoing cluster

 

365 sending issues as well, some email gets through, some email bouncing .

 

 
Just a bad 24 hours for 365 email users
We're investigating an issue where users may be unable to forward email messages using Exchange Online
We determined that a recently deployed spam rule is causing impact
We're investigating an issue in which email is being sent to the junk folder 

 

more MS issues with not testing before before deployment ?



CYaBro
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  #2713712 27-May-2021 12:39
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I've only had one customer contact me with the issue this morning so not as widespread as the Outlook issue last week.




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Dynamic
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  #2713714 27-May-2021 12:42
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Thank you @clinty your message popped up while we were troubleshooting this for a client.  Awesome timing!

 

@CYaBro we also had only one client call about it this morning, thank goodness.




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