MDM for Apple iPhone and iPad

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Foiler

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#298732 11-Jul-2022 20:13

We have been using Jamf Now as an MDM for a managing mix of mainly iOS and iPadOS, plus a couple of MacOS .. but increasingly there is weird stuff going on with no explanations available from their support, and I suspect that either their interface is buggy, or their system has some incompatibilities with recent versions of iOS.

The JamfNow interface is straight forward, but it is a real shame you can't download or upload their templates they call Blueprints, nor view them in a table form. Also no logging .. maybe a good reason for that :-) and no alerts or exception reporting.

Any suggestions?

lxsw20

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#2940841 11-Jul-2022 21:39

jamf Pro - if you're just managing Apple devices, it's the gold standard of MDM

BarTender

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#2941327 12-Jul-2022 20:17

Only other options are Airwatch or intune but I haven’t used airwatch in a few years but like all MDMs of iOS there are all sorts of crazy idiosyncratic things about profiles and app deployments to devices.
But jamf is the preferred option.

lxsw20

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#2941332 12-Jul-2022 20:31

I think AirWatch is no longer a thing - now called VMware Workspace One.

Intune isn't a bad option if you're using Windows devices along side, especially if you already have the licensing.

gehenna

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#2941346 12-Jul-2022 22:42

Does Apple still do their own Configurator software? It used to handle this.

lxsw20

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#2941349 12-Jul-2022 22:48

I would not class Configurator as anywhere close to an MDM. It can apply policy as a one off, thats about it.

Andib

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#2941369 13-Jul-2022 07:43

If you have it included with your existing licencing or want a single platform between Windows and Apple, Use intune. If you're buying something standalone, JAMF Pro.

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nicmair

250 posts

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#2941398 13-Jul-2022 10:06

Hexnode is an option, very feature rich, and worked well, (we had it but migrated off it only as intune was included in our MS license bundle).