Windows Server Terminal Services CAL not issuing

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lyonrouge

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#104980 24-Jun-2012 11:54

I have a Server 2003 Terminal Services with 5 CALs installed (per user configuration), but realised today (because it expired) that all this time it has been issuing temporary licenses. I've reactivated against the Microsoft clearing house successfully, but licenses are still not being issued from the CAL pool. Can anyone advise how I change the issuance to the CAL pool?

shadsnz

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#645375 24-Jun-2012 12:13

Are you sure you have loaded the Ts licenses? These differ to the windows cals that come with the os.

lyonrouge

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#646037 25-Jun-2012 18:17

Indeed, opened up the CAL envelope, entered them in and went through the clearing and activation process.

insane

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#646038 25-Jun-2012 18:19

Have you specified the licensing server?

raytaylor

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#646136 25-Jun-2012 23:21

A temporary license will be issued for 90 days, after which the device or user will claim a permanant license if there are any avaliable.

edit: you have to wait 90 days before the permanant licence will be used.

Ray Taylor

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lyonrouge

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#647041 27-Jun-2012 15:14

raytaylor: A temporary license will be issued for 90 days, after which the device or user will claim a permanant license if there are any avaliable.

edit: you have to wait 90 days before the permanant licence will be used.

What happened is that after 90 days it would not issue licenses. I selected re-activate by that had just reactivated the temporary licenses, so now I'll wait another 90 days and try something different next time.

raytaylor

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#647124 27-Jun-2012 17:06

Its always confused me also.
What is really annoying is after installing a terminal server, users log on and get a message saying "Your temporary license will expire in 3 days" and then they call complaining. Trying to explain to them that they shouldnt worry, it enables the CALs they bought with the server is something they never seem to believe.

Ray Taylor

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lyonrouge

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#651436 5-Jul-2012 17:12

I've installed another W2K3R2sp2 server and configured it to use a W2K8R2SP1 license server, when configured it returns a message saying it can use the server, but it still returns the "120 days remaining" message, is this an invalid configuration or is it simply a continuation of the same symptom.

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raytaylor

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#651485 5-Jul-2012 19:50

lyonrouge: I've installed another W2K3R2sp2 server and configured it to use a W2K8R2SP1 license server, when configured it returns a message saying it can use the server, but it still returns the "120 days remaining" message, is this an invalid configuration or is it simply a continuation of the same symptom.

I would assume because they are both 2k8 R2, then it would just be the same symptom.

Ray Taylor

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lyonrouge

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#672617 15-Aug-2012 09:07

I'm now getting this event (Event ID 46)

"One or more RD Licensing certificates has expired. Please re-register"

I've checked licmgr.exe and the license server Activation Status = "Activated", any suggestions?

I would really like to get to the bottom of how these CALs are intended to be issued and how to stop the cycle of pain.

Resolution was to reactivate (even though it was active). MS KB advised that there was a fix for expired certificate chain that caused License Server need to be reactivated, and this appears to work as I can render the RD Host via the RD Web Access on the LAN, but when I attempt remote access, I get this message.

lyonrouge

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#673999 18-Aug-2012 15:55

I've had to remove digital application signing to alleviate this issue, which now means I don't have SSO anymore. I suspect that the issue is related to the license sever symptom, i.e. expired certificate chain, but I'm unable to repair it so I have left it without SSO for now

lyonrouge

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#871598 4-Aug-2013 16:03

This appears to have resolved the problem, http://support.microsoft.com/kb/2448846.

I'll wait for three months to verify. It appears to be working, however it still does not display license issuance.