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timmmay

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#106231 19-Jul-2012 22:02
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I'm not really sure where to put this, moderators please move as appropriate.

I registered a .co.uk domain 26 hours ago for a family member, set up hosting as a subdomain of my main website, installed wordpress, configured wordpress under the subdomain (added pages, images, etc), then reconfigured wordpress to think it was on that domain instead of a subdomain. No problems there.

I went to work this morning (12 hours after registering the domain), the domain works fine, wordpress works fine, I can see it, use the control panel, etc. It works in the UK as well, and on my partners work computer.

The problem is on my home computer, the one I set it up on, goes to the domain registrar's holding page not the proper domain when I type it into my web browser. I've restarted windows, flushed the chrome DNS cache, flushed the windows dns cache, rebooted my router, no change. When I ping the domain it returns the correct new IP, and hard coding the IP into the hosts file makes no difference. I've control shift reloaded chrome, firefox, and IE9-64, cleared the cache, I can see the delay when I type the domain name in as it goes to the server to get the page so it's not returning a cached page instantly. network-tools.com dns lookup returns the correct IP.

This is just bizzare. How can ping return the correct IP but the web browser load a page from the domain registrar instead of the proper server?! I would rather not share the URL publicly, and since it works from every other machine it probably wouldn't help anyway, but I'll PM it to anyone who would like to poke around.

Any thoughts welcome and appreciated. If I reply tonight it will probably be a terse reply as I'll be on my tablet and typing on screen sucks.

Note, same thing happens on my partners computer.

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kyhwana2
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  #658744 19-Jul-2012 22:34
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Have you checked your web server logs, to see if you're actually hitting the right webserver?



timmmay

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  #658749 19-Jul-2012 22:41
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It's not hitting the right server, it's hitting the web server with the holding page for the domain registrar.

My girlfriends computer on the same network at home has the same issue, sees the holding page. I guess that suggests an issue with the router, TC DNS, out maybe the Telstra clear proxy.

kyhwana2
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  #658750 19-Jul-2012 22:42
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Ahh, sounds like it'll be Telstra's proxy, your previous A record is probably still cached in their DNS servers they use for the proxy.



timmmay

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  #658751 19-Jul-2012 22:45
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Makes sense. Can it be flushed or will a ttl deal with it eventually?

kyhwana2
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  #658752 19-Jul-2012 22:46
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Don't think you can do anything XD Probably just have to wait it out or contact TCL if it doesn't after ~48 hours. (What is/was the TTL on that domain record?)

mattwnz
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  #658755 19-Jul-2012 22:59
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Contact your host to see what they say.

timmmay

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  #658756 19-Jul-2012 23:03
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kyhwana2: Don't think you can do anything XD Probably just have to wait it out or contact TCL if it doesn't after ~48 hours. (What is/was the TTL on that domain record?)


I didn't set it, new domain, so whatever the default it's I guess. Thanks for the help :)

 
 
 

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timmmay

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  #658757 19-Jul-2012 23:04
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mattwnz: Contact your host to see what they say.


Nothing to do with the host, requests not getting to the server.

freitasm
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  #658960 20-Jul-2012 10:59
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What's the domain, what IP are you seeing and what IP should you be seeing?

I am locking the other thread for now.




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timmmay

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  #658972 20-Jul-2012 11:19
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Can you please lock this one and unlock the other one, I'm pretty sure it's a Telstra Clear cache issue. Or just move this into the TC forum if you prefer, but this thread helped me work out the issue and raise it in the correct area.

I would prefer not to share the URL publicly as it's not my website, and it's still in testing mode. I'll PM it to you if you like, so you can verify, since you're on TC cable too.

freitasm
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  #658973 20-Jul-2012 11:21
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Send a PM to me. If I have the same problem I will unlock the other one.




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freitasm
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  #658974 20-Jul-2012 11:25
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Please use the other discussion.




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