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296 posts

Ultimate Geek
+1 received by user: 6


Topic # 111372 1-Nov-2012 08:14
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So I transferred my domain to Metaname.co.nz to renew and begin managing my DNS.

At the moment something seems very wrong and I'm not very impressed with Metaname.

At first, I just did the registrar transfer and continued using the nameservers for my old host & registrar to minimize any disruptions to our website.

We are developing a new website on a new hosting company.

Last night we decided to start the changeover to the new website.  So I went into Metaname, removed the old nameservers and told Metaname to use their nameservers so I could manage the DNS via Metaname.

I then added all of my zone records include the A name that point to the IP address of the new website at the new hosting company.

At this point the DNS has propagated and when I do a query my domain shows the IP of the new server.

However, I don't land at my new server/host.  I land at some weird parking page.

So now I don't see my old host, I don't see my new host, and I see a generic parking page for my domain.

My new webhost (hostgator) does not use parking pages that look anything like this.

I'm left thinking that there is something wrong with the DNS management or Metaname because I can't figure out where else this parking page could be coming from.

I've called Metaname's number to get support and all I get is a generic voicemail box that doesn't have message on it even saying if the voicemail box belongs to Metaname.  

Does anyone else here use Metaname? Do you know if Metaname uses parking pages with generic ads and such?

My site is www.waihekewine.co.nz



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45 posts

Geek


  Reply # 710201 1-Nov-2012 08:26
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Hi Spacedog,
When I check the DNS for your domain, your A record (from ns1.metaname.net) points to: 184.172.185.30
And when a trace route to this IP, I get a Hostgater server: gator137.hostgator.com

So looks to like your domain is pointing correctly at Hostgator.
Might I suggest contacting Hostgator to see why the site is mapping to the landing page, and not your website.

34 posts

Geek
+1 received by user: 2


  Reply # 710202 1-Nov-2012 08:28
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I'm able to browse the site.

TelstraClear Cable connection in CHCH.

Query for www.waihekewine.co.nz type=255
www.waihekewine.co.nz A (Address) 184.172.185.30
waihekewine.co.nz NS (Nameserver) ns1.metaname.net
waihekewine.co.nz NS (Nameserver) ns2.metaname.net
waihekewine.co.nz NS (Nameserver) ns3.metaname.net
ns1.metaname.net A (Address) 49.50.242.204
ns1.metaname.net AAAA (IPv6 Address) 2001:4428:200:80f6:0:0:0:1
ns2.metaname.net A (Address) 116.90.133.75
ns2.metaname.net AAAA (IPv6 Address) 2401:f000:32:c002:0:0:0:3
ns3.metaname.net A (Address) 173.230.153.95
ns3.metaname.net AAAA (IPv6 Address) 2600:3c01:0:0:f03c:91ff:fedf:faca

You may have a local DNS cache issue.



296 posts

Ultimate Geek
+1 received by user: 6


  Reply # 710210 1-Nov-2012 09:00
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yeah it seems like two problems the more I look at it

1) Hostgator is not recognizing the mapping. I think I have sorted out that problem and that it was related to mismatched IP

2) The strange parking page. www.waihekewine.co.nz was landing me to this https://i.imgur.com/2onON.jpg

I've changed my A record to a new IP and the current site seems to be working OK

But any idea who was serving up that strange parking page I linked in the screenshot above? That is not a hostgator parking page and that is why I was so confused as to where the problem was

3888 posts

Uber Geek
+1 received by user: 163


  Reply # 710235 1-Nov-2012 10:10
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I use Metaname and they're great.

Best way to contact them is support@metaname... not via the phone.

It does sound like you had some cache issues and you didn't say anything about what you set you TTLs to or what ISP you're using that might have also had cached records in proxy servers.

D




Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - don@i.am.a.can.do.kiwi.nz




296 posts

Ultimate Geek
+1 received by user: 6


  Reply # 710266 1-Nov-2012 10:48
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Yeah, I'm in touch with Metaname directly now. They seem pretty good.

Both of use are a bit baffled by the mystery parking page that was showing up and we are continuing to research where it was coming from.

45 posts

Geek


  Reply # 710272 1-Nov-2012 10:52
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Looks like the mystery landing page was because of your mismatched IP at hostgator.

The old IP (184.172.185.30) was most likely linked to another hostgator customers page, not yours.
Your now pointing to 216.172.173.31

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