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406 posts

Ultimate Geek


#114373 17-Feb-2013 20:54
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My inlaws have dial up, however they use a vodum when grabing emails with pictures attached, my mother inlaw asked why, she can not send emails over the vodum, my q is can both the telstra and voda's smtp settings be entered into outlook, telstra as primary and voda as secondary?

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Ultimate Geek


  #763891 17-Feb-2013 20:56
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should mention the vodum is on a corporate account and not always avilible to her, and dial up is the best they can get.

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  #763892 17-Feb-2013 20:56
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You can only have one SMTP server configured per profile/account on Outlook.




 

 

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  #763899 17-Feb-2013 21:06
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When you are connected to an ISP they will let you use their SMTP Servers normally without authenticating as they know you are on ones of their IP Addresses.

So if you are connected via TC you can send via their SMTP Server but when you are connected via VF they see you are not coming from their network so won't allow you to send.

If you want to send via TC's servers when connected via another ISP then you have to pay TC for the ability to (See http://www.telstraclear.co.nz/residential/homeplan/internet/mail-services/mailplus.cfm)

So.. what can you do? set up a non-ISP email (is gmail) and then it won't make any difference on what ISP you are connected to and then forward the ISP email to gmail for example.

just to note: most providers (Orcon,Xtra,Callplus, Vodafone, ....) don't charge you to be able to send via another network.. (well I don't know any apart from Vodafone really in NZ)




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  #763900 17-Feb-2013 21:07
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Vodem

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  #763904 17-Feb-2013 21:10
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Would suggest using a domain name and email hosting, where you get access to a SMTP server that you can use with any ISP. ISP mail hosting doesn't usually offer that. I guess gmail could provide the same service, although I wouldn't be surprised if they start charging for SMTP in the future on premium accounts, as they have done that for some other services recently. A domain is an email address for life too.

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  #763905 17-Feb-2013 21:11
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smtp authentication is what you want to get the hang of and understand



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  #763906 17-Feb-2013 21:13
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you can have a gold star john, two if you allow the telstra setting through ;p

 
 
 
 


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  #763907 17-Feb-2013 21:22
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"you can have a gold star john, two if you allow the telstra setting through ;p"

It is not a problem with Vodafone.. its a policy with TelstraClear. Unless you pay them you cannot use their SMTP Server to send via



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  #763920 17-Feb-2013 22:04
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yr link does not back up yr statement, in laymans terms that is. which i would hope it was written for

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  #763938 17-Feb-2013 22:37
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*available

Doesn't smtp2.vodafone.net.nz still work? You /could/ use that to send mail using the Vodem to get around the Telstraclear Mail+ charges.




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  #763959 18-Feb-2013 00:19
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Presuming they have a @telstraclear.co.nz or @clear.net.nz etc. address (Telstra supplied). Then they need to set their client up to authenticate against Telstra's servers for when out of network. Ring the helpdesk and ask them to talk you through enabling outbound authentication so you can relay through their servers while out of their network.




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  #763963 18-Feb-2013 07:08
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Move to broadband?




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  #765447 18-Feb-2013 22:05
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5 steps to freedom from ISP email:

1: Create a new gmail or outlook.com account
2: Teach her to use gmail or outlook.com via web browser
3: Setup mail fetching in gmail or outlook.com to pull all her old ISP email and any new email to the old addresses into the new account
4: Export her contacts from outlook into the new account, upload her old email into the new account (various tools for this) if needed
5: Send a message to everyone in her contact list informing them of her new address

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