Hi guys, I work at an IT managed services company and part of my job is remote desktop support of client sites. I'm looking for some opinions of what get's used out there for that purpose. At the moment we use logmein, but I find it a bit of a pain sometimes, especially if the user isn't too clued up. Also there are UAC issues at some sites that prevent taking control of their PC with admin rights. I'm thinking about Teamviewer or similair. Maybe something local server based as we obviously have VPN access to all their servers. Maybe set up a separate server VM with some kind of a front end, all the PC's listed there and access them through one click? I should add that the idea is to take control of the PC while the user is logged in. 

Cheers