Office365 mail issue - 23/5/2013

Forums › IT Pro and developers › Office365 mail issue - 23/5/2013 - just me?

Ramjet99

85 posts

Master Geek
+1 received by user: 11

#119176 23-May-2013 13:03

As of 8am this morning I could not receive email to my hosted mailbox, but could still send. On premise users not affected.

Just got through to Office365 support and they said a lot of NZ users reporting this issue - any one else affected?

We're mid-migration from on premises 2k7, using DTS as ISP and SMX as mail relay in case that's relevant.

amanzi

Amanzi
1354 posts

Uber Geek
+1 received by user: 331

ID Verified

Trusted

Lifetime subscriber

#824097 23-May-2013 13:06

Yes, I'm seeing this too. One of my customers on Office 365 is experiencing the issue for just two of their users. Outbound emails are fine but these two users can't receive any inbound mail. Even sending an email from their mailbox to themselves doesn't arrive. I've logged a call with Microsoft about it but yet to hear anything back.

I don't think it's ISP related as this customer is only seeing the issue on two of their users.

Ramjet99

85 posts

Master Geek
+1 received by user: 11

#824148 23-May-2013 14:31

...and we're working again. I don't mind too much if there's an issue, it happens, but not knowing where or why it's happening is the annoying thing.