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Wannabe Geek
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Topic # 147188 11-Jun-2014 22:30
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Hi I tried to register a domain which was about to drop using Crazydomain's backorder system. The previous owner had decided not to renew the domain so it was listed as soon to drop. On their website it says:

"The Crazy Domains back order system will monitor your selected domain names and register them on your behalf the second they become available." I paid $20 for this service.

The domain dropped, and Crazydomain's backorder system didn't pick it up and another Register picked it up and registered the domain. Now Crazydomains are refusing to refund me the money because the service was "activated" Their service didn't do as promised and their website is completely misleading. Hopefully PayPal will reverse the transaction but I have to wait 7 days and go through the whole dispute process. Don't use Crazydomains

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Uber Geek
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  Reply # 1063709 11-Jun-2014 22:33
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I stick to godaddy. Used freeparking once and got annoyed with the DNS setup.

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  Reply # 1063713 11-Jun-2014 22:34
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I encourage clients to avoid crazydomains for different reasons.  Budget price, budget service.




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  Reply # 1063714 11-Jun-2014 22:34
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Was it a .nz domain? If so you may want to contact the domain name commissioner to see if they can do anything to help. There are quite a few company with these system which are designed to register teh domains when they are released back into the public pool. However the systems I have seen don't charge you unless you are successful. However not all of them are obviously going to be able to register the domain. Also someone manually maybe able to sneak in first, which I have done in the past. I registered a domain which people were bidding on, because the automated system didn't register it exactly when it was released. 

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  Reply # 1063715 11-Jun-2014 22:35
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TimA: I stick to godaddy. Used freeparking once and got annoyed with the DNS setup.


namecheap, now that was an amusing time watching you try to use their dns! :3




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Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


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  Reply # 1063718 11-Jun-2014 22:37
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TimA: I stick to godaddy. Used freeparking once and got annoyed with the DNS setup.

 

I prefer to support NZ companies. Also I don't like being shown screens of other products on the check out when they try to upsell you on other things, when all you want to do is register a domain.

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  Reply # 1063722 11-Jun-2014 22:40
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mattwnz:
TimA: I stick to godaddy. Used freeparking once and got annoyed with the DNS setup.

I prefer to support NZ companies. Also I don't like being shown screens of other products on the check out when they try to upsell you on other things, when all you want to do is register a domain.


When the domain is registered by god its 100x better than anything else.

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  Reply # 1063726 11-Jun-2014 22:43
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TimA:
mattwnz:
TimA: I stick to godaddy. Used freeparking once and got annoyed with the DNS setup.

I prefer to support NZ companies. Also I don't like being shown screens of other products on the check out when they try to upsell you on other things, when all you want to do is register a domain.

When the domain is registered by god its 100x better than anything else.

We use, recommend, and rate FreeParking.co.nz very highly.  Now overseas owned but the service levels in my experience remain very good and I've never had any issues with their DNS.




"4 wheels move the body.  2 wheels move the soul."

“Don't believe anything you read on the net. Except this. Well, including this, I suppose.” Douglas Adams

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  Reply # 1063729 11-Jun-2014 22:49
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I have used crazy domains to register the odd domain, solely because it is the cheapest price for registering new nz domains, and they had/have .maori ones for $1 per year. But as soon as it is past the 5 day transfer lock period, I transfer them out, as their support and nameserver admin isn't good.I think they are entirely based offshore.

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  Reply # 1063732 11-Jun-2014 22:51
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TimA:
mattwnz:
TimA: I stick to godaddy. Used freeparking once and got annoyed with the DNS setup.

I prefer to support NZ companies. Also I don't like being shown screens of other products on the check out when they try to upsell you on other things, when all you want to do is register a domain.


When the domain is registered by god its 100x better than anything else.


I dislike their control panel and nameserver managment. Very slow loading and cumbersome.

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  Reply # 1063793 12-Jun-2014 08:13
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Dealing with crazydomains isn't worth the few $$ savings, imo, stick to registrars that actually provide the service they say they do.




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  Reply # 1063803 12-Jun-2014 08:44
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I haven't used crazy domains so my comment is not related to them specifically.  My understanding is that those servers are automated to register as soon as it becomes available.  Now if someone else has signed up for a similar service from them or another domain seller then obviously someone is going to miss out.  In this case it was you.  That $20 didnt guarantee the domain.  Have you read their TOS to see what the $20 was actually for?  

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