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Adobe's Business Catalyst reseller web hosting platform is slightly unusual in that with email accounts are generated without a password. Instead a 'welcome please create your own password' is sent to a predefined 'password reset email address' that is entered when the mailbox is created. The site prevents you doing something dumb like creating firstname.lastname@example.org and having the 'password reset email address' also set to email@example.com.
I had a web developer call us yesterday struggling to help a client set up their email after moving an existing domain to the new platform. The client's email address was firstname.lastname@example.org, but because the platform would not let the web guy set the 'password recovery email address to email@example.com he used his head and instead typed in User@domain.co.nz. The site dutifully generated the 'welcome to your new email account, please click here to create a password' message and sent it to the email box to which we don't yet have a password.
It took a call to the Business Catalyst team to have these recovery email addresses changed as this could not be done from the control panel. The web guy's client had been without email for their 5 staff for 9 days and were just a little peeved...