Hi Team

As an IT Service Provider, is there ever a justification for registering a domain in our company name instead of the client's name?  This is something we have never done, but I see it far too often.  We do use our email address in the Registrant's details so notifications of renewals etc come to us, but all other details are those of the client.

We are in the process of onboarding a new client.  Their domain name is registered to their current IT company who is being difficult (though I only have one side of the story).

We have had one client held to ransom by the outgoing IT company who changed email passwords when the client advised they were leaving.  Details were surrendered 3 days later when full and final payment of invoiced had been made, and I got to see the paperwork showing their account was current (i.e. nothing overdue) and there was no reason to suspect that final invoices would be unpaid.

Any thoughts are welcome.