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Forums › IT Pro and developers › Anyone know what's wrong at SwipeHQ?
MichaelNZ

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#159750 11-Dec-2014 17:02
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They have direct debited my company's bank account for too much and are not answering their phone.

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MichaelNZ

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+1 received by user: 496

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  #1195720 11-Dec-2014 18:06
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Update -

They have also deducted the amount from the settlement, so basically double dipped.

What happened:

Customer orders product online. I can't supply (very rare occasion) so I refund customer before the payment had settled (in to company account).

Swipe direct debits more than the amount AND deducts it from the settlement.

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