Anyone know what's wrong at SwipeHQ?

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MichaelNZ

1385 posts

Uber Geek

Trusted

Integrity Tech Solutions

#159750 11-Dec-2014 17:02

They have direct debited my company's bank account for too much and are not answering their phone.

WFH Linux Systems and Networks Engineer in the Internet industry | Specialising in Mikrotik | APNIC member | Open to job offers

MichaelNZ

1385 posts

Uber Geek

Trusted

Integrity Tech Solutions

#1195720 11-Dec-2014 18:06

Update -

They have also deducted the amount from the settlement, so basically double dipped.

What happened:

Customer orders product online. I can't supply (very rare occasion) so I refund customer before the payment had settled (in to company account).

Swipe direct debits more than the amount AND deducts it from the settlement.

WFH Linux Systems and Networks Engineer in the Internet industry | Specialising in Mikrotik | APNIC member | Open to job offers

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