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Topic # 181005 29-Sep-2015 09:36
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Spark announced it has begun trials of a new email service, Spark Business Mail, with around 40 customers today and will officially launch the new email platform for small-to-medium businesses on 5 October.

Spark Business Mail is a high-quality, cloud-based email platform hosted in New Zealand, which will give small businesses a big step up when it comes to security and mailbox capacity.

Customers using the company’s existing business email platform Officemail will be upgraded to Spark Business Mail over a period of ten weeks from October through to early December before the Officemail platform is closed at the end of the year.

Head of Business Marketing Richard Sandford says there is a lot of data to show SMEs have far greater impact on the New Zealand economy when they leverage digital technologies.

“A high-quality, high capacity and secure email system is fundamental for our SME customers as they begin to do more and more online. Spark has partnered with New Zealand owned and operated company SMX to deliver this for our customers.

“Spark Business Mail uses a business grade security system which means it’s as secure as email platforms used by major commercial organisations. It also gives customers significantly more storage and allows them to host their data locally –something that’s vital for businesses who require their records to be kept in New Zealand.

“Most Spark customers who upgrade to the new email service will see their email storage increase by around 400 percent, while the price of their service will stay the same,” said Mr Sandford.

The company will begin contacting existing Officemail customers by post this week to let them know when they can expect to be upgraded to Spark Business Mail, and what they need to do to prepare for the upgrade.

Most customers will need to make a few simple updates to their email settings across all the devices (for example, smartphones, tablets or laptops) they use to access their emails.

The small amount of customers who don’t host their domain name with Spark will need to contact their domain name provider to update their records, as well as making the same simple updates to their email settings.




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  Reply # 1396392 29-Sep-2015 10:02
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Freitasm:  The company will begin contacting existing Officemail customers by post this week to let them know when they can expect to be upgraded to Spark Business Mail, and what they need to do to prepare for the upgrade.


I find is somewhat ironic that Spark are posting letters to their customers about a change to their email platform.

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  Reply # 1396418 29-Sep-2015 10:27
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Hope it works better than their Xtra mail service..




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  Reply # 1396445 29-Sep-2015 10:55
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Anyone know what platform this is based on?

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  Reply # 1396480 29-Sep-2015 11:33
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Wow, amazed this is still being offered in 2015... thought most ISP's abandoned this type of low value service (low value relative to selling pricey network services etc)




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  Reply # 1396484 29-Sep-2015 11:38
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With Exchange online available for under $5/mailbox I don't know why you'd bother with anything else.




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  Reply # 1396672 29-Sep-2015 15:38
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graemeh:
Freitasm:  The company will begin contacting existing Officemail customers by post this week to let them know when they can expect to be upgraded to Spark Business Mail, and what they need to do to prepare for the upgrade.


I find is somewhat ironic that Spark are posting letters to their customers about a change to their email platform.


I agree. Especially since it costs $1 or something to send the bill out via post?

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  Reply # 1396680 29-Sep-2015 15:45
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Know of a few using SMX.co.nz for email already. Trapped and then passed to localised exchange servers.

Gives spark another avenue to knock on those doors and bring the billing together

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  Reply # 1396696 29-Sep-2015 16:09
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ajobbins: With Exchange online available for under $5/mailbox I don't know why you'd bother with anything else.

 

Is that NZ dollars though, or US. If US, than that works out at close to 10, and many small businesses may have 10 email accounts, so it adds up quickly.

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  Reply # 1396702 29-Sep-2015 16:19
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mattwnz:
ajobbins: With Exchange online available for under $5/mailbox I don't know why you'd bother with anything else.

Is that NZ dollars though, or US. If US, than that works out at close to 10, and many small businesses may have 10 email accounts, so it adds up quickly.


NZ$4.90/user/month

https://products.office.com/en-nz/exchange/exchange-online




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  Reply # 1396705 29-Sep-2015 16:31
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ajobbins:
mattwnz:
ajobbins: With Exchange online available for under $5/mailbox I don't know why you'd bother with anything else.

Is that NZ dollars though, or US. If US, than that works out at close to 10, and many small businesses may have 10 email accounts, so it adds up quickly.


NZ$4.90/user/month

https://products.office.com/en-nz/exchange/exchange-online


Thank for the link. It isn't so easy to find it, as when I looked it up on google it sent me to the US site.. I think people are a bit confused with the whole Outlook, Office 365 (and Office based on year), Exchange stuff.

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  Reply # 1396917 29-Sep-2015 21:42
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So what's the relationship between "businesshub" and "officemail"? Sometime last century we were on officemail mail servers, then we were moved to businesshub mail servers. Spark say on their site OfficeMail has been superseded by Spark Business Mail  Is that statement out-of-date? Is Spark reusing/repurposing the name "OfficeMail"?

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  Reply # 1396945 29-Sep-2015 22:09
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They either use Openwave (SMX as I understand it) or Trustwave SPE for their managed customers. Truly bizarre to be launching such a service targeted at SMEs when that segment of the market is the most open to using, dare I say it, 'Cloud' offerings such as Google Apps for Work or Office365.

Maybe they are just consolidating their offerings following operation Pegasus  

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