The last 2 modest orders we have placed with Computer Dynamics before 10am have arrived with us same-day, across town in Auckland. I don't remember that happening before.
We've had a small issue with Synnex for the last couple of weeks. I called this morning, advising the first person that answered the phone very politely that I was a bit frustrated and asking for some assistance to get the issue resolved. The person who took the call (and wasn't even in the right team) owned it, and I've had 2 lots of communication and a same-day delivery from this person. I'm back to being a fan.
Thank you. :)