Alert Feeds for Outages

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nunz

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#191114 24-Jan-2016 09:14

Is there an alert twitter feed or mail feed or ... for iT people (and others) that will let you know if there is an Outage for ISPs?

I know there is a website called outage alert but carving down to chch outages almost impossible to get details as clicking chch still leaves posts from the rest of the country in there and no details.

If not - what interest is there for a Twitter feed, mailing list, Rss feed of outages (filtering by area) and only for outages and not for other social media or conversations (the more alerts the more likely we are to ignore them).

Cheers

Shane

kingjj

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#1477662 24-Jan-2016 09:17

GZ had an outage report service a few years ago if I remember correctly? Seem to remember it being shut down as it was too hard to keep the information current without the ISP's being on board and actively updating it. Can't see the ISP's jumping onto a joint outage system when they each have their own systems (some of which never seem to be used anyway). If someone wanted to setup and maintain one themselves that'd be great but I doubt it would last long (with the amount of micro outages around the country each day).

nunz

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#1477738 24-Jan-2016 12:08

It would make sense for them to as it would free up support desk from calls and provide better service while reducing costs.

freitasm

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#1477951 24-Jan-2016 22:15

Making sense is not something they do well.

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Talkiet

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#1477961 24-Jan-2016 22:44

Apart from the multitude of practical barriers to the ISPs doing this, can you imagine every ISP trusting every other ISP to report with the same honesty and using the same criteria as they do? No, I didn't think so.

A system like this would need to be externally maintained for reasons of propriety alone. Even then you're going to be comparing apples to oranges.

Cheers - N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

nunz

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#1477965 24-Jan-2016 23:05

Maybe a social media type site with reports from trusted members. Really simple.
area.
outage type (mobile vdsl adsl fibre 3h)
Time
isp name
knownfix eta.

Allow people to rss or email subscribe for areas.

theres enough of us who regularly need to know if issues we face are wider than 1 client.

freitasm

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#1478476 25-Jan-2016 18:10

nunz: Maybe a social media type site with reports from trusted members. Really simple.
area.
outage type (mobile vdsl adsl fibre 3h)
Time
isp name
knownfix eta.

Allow people to rss or email subscribe for areas.

Wow. You just perfectly described what we had here on Geekzone:

- Reports from trusted members.
- Affected area
- Outage type
- ISP
- Reported or not
- Confirmed by ISP
- Page with reports by ISP (including charts)
- RSS feed

nunz: theres enough of us who regularly need to know if issues we face are wider than 1 client.

Hmmm. That's exactly what was missing. NONE OF YOU REPORTED.

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nunz

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#1480479 28-Jan-2016 09:46

freitasm:

nunz: Maybe a social media type site with reports from trusted members. Really simple.
area.
outage type (mobile vdsl adsl fibre 3h)
Time
isp name
knownfix eta.

Allow people to rss or email subscribe for areas.

Wow. You just perfectly described what we had here on Geekzone:

- Reports from trusted members.
- Affected area
- Outage type
- ISP
- Reported or not
- Confirmed by ISP
- Page with reports by ISP (including charts)
- RSS feed

nunz: theres enough of us who regularly need to know if issues we face are wider than 1 client.

Hmmm. That's exactly what was missing. NONE OF YOU REPORTED.

If we write a wee app that connects with your systems - that allows people to report without having to log onto GZ and add a forum post ... do you think that would help? Maybe approach ISPs as they already report on pages on their sites?

freitasm

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#1480488 28-Jan-2016 09:50

The system didn't need a forum post. It is a page where there's a dropdown for ISP, a dropdown for area, a dropdown for type (International outage, Local outage, Voice calls, Fibre/DSL/Cable and so on).

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