Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Oubadah

676 posts

Ultimate Geek
+1 received by user: 12


#195780 3-May-2016 17:05
Send private message

So I purchased a years subscription of Office 365 and off to a flying start: the damned program refuses to accept my Microsoft credentials.

 

The "My Office Account" web CP part is done and I appear there. The "Activate Office" dialogue comes up when I open Word etc. and I enter my Outlook.com email. Then it asks for password and I enter the correct password. There is no error/"failed" message, the stupid box just goes away and the program stays unactivated, no matter how many times I enter it. I used the full "repair" option Office 365 which predictably made no difference. The My Office Account web page showed 1 PC install used (the PC I installed it on). I deactivated the one install from that page, but I still can't activate the office programs, and now it stays on 0 PC installs used.


Create new topic
shanes
270 posts

Ultimate Geek
+1 received by user: 84

Lifetime subscriber

  #1546249 3-May-2016 18:53
Send private message

 

 

I had an issue where Office wouldn't activate, the fix was to run it for the activation as Administrator.




gehenna
8667 posts

Uber Geek
+1 received by user: 3883

Moderator
Trusted
Lifetime subscriber

  #1546256 3-May-2016 19:09
Send private message

Try changing your DNS to Google's (8.8.8.8) then give activation a go.  


Create new topic








Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.