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255 posts

Ultimate Geek


# 21852 8-May-2008 20:32
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We upgraded from Exchange Server 2003 to Exchange Server 2007 earlier this year.

Our Konica Minolta printers have the Scan-to-Email function
This works fine (as an anonymous user) to SMTP for internal mailbox addresses.
It doesn't work however, when you specify an external mail address.

As I recall, in Exchange Server 2003, you could specify IP addresses on the SMTP connector to allow the relay.  So I created a new SMTP connector in Exchange Server 2007 with the IP addresses of my printer/copiers, but this still doesn't work.

Ideas anyone?

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BDFL - Memuneh
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  # 129550 8-May-2008 22:57
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In Exchange 2003 you would specify Relay Allow on the SMTP Virtual Server, not Connector.

Servers | [Server] | Protocol | SMTP | [Default SMTP | your own ]

The default is to deny relay to everyone, and add IP addresses as "Allow".

I am not sure how is this in Exchange 2007 but I don't think it changed much.

412 posts

Ultimate Geek


  # 129567 9-May-2008 05:21
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The way you setup SMTP relay has changed considerably in Exchange Server 2007. Rather than giving you a full run down on how to do it, I suggest you refer to the following article which describes 2 methods:


255 posts

Ultimate Geek


# 129569 9-May-2008 06:16
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Hee hee, oops, that is what I meant.  Tongue out

I actually followed through that exact guide just yesterday, with no luck I'm afraid.  Cry
I'll re-read it, just in case I missed something.

Thanks guys.
Guess I'll just keep plugging away at it for a bit.

The end users might just have to scan-to-email to themselves internally, and then send it externally.
Which is probably a better option, as you get to preview the attachment before it goes out.

412 posts

Ultimate Geek


  # 129600 9-May-2008 09:19
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Which of the two methods did you use? Do you get an error when trying to scan to an external email address?

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