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1054 posts

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#233773 2-May-2018 17:19
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Looking for suggestions on a bulk cheap email service probably using less than 10k emails per month for non profit group. Have used mailchimp for small lots but it starts to get prohibitive once you get above the free 2k per week. Tried Maxmail which seemed OK last year but something has changed this year and it is not being helpful. 

 

So suggestions please? 





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4627 posts

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  #2006655 2-May-2018 17:54
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I know you're going to use bulk-email responsibly, because spamming is illegal in NZ, the Unsolicited Electronic Messages Act 2007.

https://www.dia.govt.nz/Spam-Information-for-Businesses

Follow the steps below to ensure you are not sending spam:

  • Step one - Consent
  • Step two - Identify
  • Step three - Unsubscribe


Step one - Consent

Commercial messages must be sent only when you have consent

Express consent is a direct indication from the person you wish to contact that it is okay to send the message(s).

Express consent can be gained in a variety of ways such as:

  • Filling in a form
  • Ticking a box on a website
  • A phone or face-to-face conversation.


Businesses should keep a record of all instances where consent is given, including who gave the consent and how. Under the Act it is up to the sender to prove that consent exists.

Double opt-in

To ensure that consent is provided by an account owner and not by a third party or a “friend”, it is advisable to verify each subscribe request through a two-step process known as “double opt-in”. This involves sending an email containing a link to an account once a subscribe request has been received. The account owner then clicks the link which completes the subscribe process. If this link is not clicked, then electronic marketing should not take place. By taking such an action, you are ensuring that the account owner is agreeing to receive marketing or promotional material from you.

Databases

If you are using an existing database of addresses or if you have purchased a database of addresses you need to ensure you have the appropriate consent for each of those addresses (even if you have been sending electronic messages to these recipients for years).

Step two - Identify

Commercial messages must always clearly identify the business responsible for sending the message and how they can be contacted.

Sometimes you might use another organisation, a third party, to send commercial electronic messages on your behalf. This third party must include accurate information about your business, i.e. name and contact details.

The amount of information may depend on the medium by which the message is sent. For instance TXT messages can impose limitations on the number of characters that can be displayed. However accurate contact details must still be provided.

Contact details provided by the sender of a commercial electronic message must be reasonably likely to be accurate for a period of 30 days after the message is sent. This requirement ensures that recipients have a reasonable chance of being able to contact you.

Step three - Unsubscribe

Commercial messages must contain a functioning unsubscribe facility, allowing people to stop receiving messages and revoke their consent.

It needs to be clearly presented, easy to use, free of charge and use the same medium of communication in which the original message was sent. It could be as simple as a line in your message saying, ‘If you do not wish to receive future messages, send a reply with UNSUBSCRIBE in the subject line’.

However, if you have an ongoing arrangement/contract with the recipient of your message waiving this requirement, you will not need to include an unsubscribe facility in your message. Although you will be required to honour unsubscribe requests when communicated.

You must honour a request to unsubscribe within five working days.

Similar to the identification of the message’s sender (in step 2) the unsubscribe facility must be reasonably likely to remain accurate and functional for a 30-day period. It need not be an automated process, but should be reliable.



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  #2006662 2-May-2018 18:07
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Thanks for your kind response and I am well aware of the contents of the legislation. My emails will be to a closed group of inviduals who have consented to receiving emails and of course they have all the safeguards of being able to opt out at any stage. The emails are certanly not commercial they are informative emails to a group of people with similar interests to each other. 

 

Most commecial email firms will not tolerate spam type emails becuase it will damage their mail sending mechanism.

 

I hope others will be able to actually answer my query instead of what you did

 

 





Nokia 7 Plus
Nexus 6P 32Gb
Nexus 6 Phone
Nexus 5 Phone
Nexus 7 2013 Tablet
Samsung TAB A 8"
Samsung TAB A 10"

 

& many Windows laptops, Desktops etc

 

 

 


 
 
 
 


722 posts

Ultimate Geek

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  #2006665 2-May-2018 18:16
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Have you looked at SendGrid?

 

Also, I believe MailChimp does have a 10% discount for legitimate non-profits (though you probably know that already).


16469 posts

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  #2006668 2-May-2018 18:19
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I do campaigns for companies using mailchimp, and the pricing and features is good compared to other products I have looked at. I couldn't recommend any other system apart from Mailchimp because it just works, and as per the 1st reply you got, it has a good system for managing signups and handling abuse. It also isn't that expensive, and at the end of the day someone has to pay.


3311 posts

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  #2006669 2-May-2018 18:21
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We use SMTP2Go for those customers that require bulk email service.

 

They are just an email sending service though, no email creation / marketing system included.


16469 posts

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  #2006673 2-May-2018 18:27
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It sounds like they are wanting a mailchimp like system, rather than just an SMTP service. Theoretically they could just send via their ISPs SMTP server using a cusomt domain which Spark supports, or if they have a website, the hosting may support it. Infact some webhosts do have a mailing list system as my provider has this, which could be an option, but not up to the same level as mailchimp in terms of ease of use and features.




1054 posts

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  #2006683 2-May-2018 18:50
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I guess expensive is relative but as I have to pay myself and we are a non profit interest group I would find mailchimp too expensive to send say a weekly email

 

mattwnz:

 

I do campaigns for companies using mailchimp, and the pricing and features is good compared to other products I have looked at. I couldn't recommend any other system apart from Mailchimp because it just works, and as per the 1st reply you got, it has a good system for managing signups and handling abuse. It also isn't that expensive, and at the end of the day someone has to pay.

 





Nokia 7 Plus
Nexus 6P 32Gb
Nexus 6 Phone
Nexus 5 Phone
Nexus 7 2013 Tablet
Samsung TAB A 8"
Samsung TAB A 10"

 

& many Windows laptops, Desktops etc

 

 

 


 
 
 
 


4914 posts

Uber Geek

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  #2006721 2-May-2018 19:37
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We use sparkpost at work. They’re pretty responsive via twitter and their slack channel for api related questions.

Not sure how the economics would work out though.




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1054 posts

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  #2006725 2-May-2018 19:53
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Thanks for that I had just found them trawling the net.  Their pricing seems OK I will investigate further





Nokia 7 Plus
Nexus 6P 32Gb
Nexus 6 Phone
Nexus 5 Phone
Nexus 7 2013 Tablet
Samsung TAB A 8"
Samsung TAB A 10"

 

& many Windows laptops, Desktops etc

 

 

 


1766 posts

Uber Geek

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  #2006743 2-May-2018 20:16
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If you are comfortable setting up a few things then I have used Sendy before but not for 2-3 years.  It worked remarkably well, but it does not send the items.  To do that you will need a SES account from amazon, the pricing on there emails are very cheap ($0.10 per 1000 emails).

 

You would need to setup the Sendy app on a PHP/Mysql based host which creates the email and then fowards it to SES.  Its a one off cost $59 US for it.

 

 


16469 posts

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  #2006749 2-May-2018 20:24
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itxtme:

 

If you are comfortable setting up a few things then I have used Sendy before but not for 2-3 years.  It worked remarkably well, but it does not send the items.  To do that you will need a SES account from amazon, the pricing on there emails are very cheap ($0.10 per 1000 emails).

 

You would need to setup the Sendy app on a PHP/Mysql based host which creates the email and then fowards it to SES.  Its a one off cost $59 US for it.

 

 

 

 

 

 

People will need to pay to get updates over time, as the hosts server software gets updated, and to keep it secure/patches, as it is self hosted. Also if it gets hacked, potentially huge problems with peoples private details and email addresses. This is one reason I stick to contracting that sort of thing out.

 

 

 

The other one some clients use is Constant Contact, although I haven' looked at that for many years.


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  #2006752 2-May-2018 20:33
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If the emails are not worth the low cost of mailchimp to send out, then are they even worth sending at all?

 

Using own mail servers or your ISP one will just get the whole lot heading to the spam folders or the server blacklisted after the first few people click report spam to get rid of the emails since they are trained to never click unsubscribe links in spam.

 

Mailchimp have got good relations with the large email providers. Things will get there. People will trust it more. unsubscribe options are offered in the big mail platforms. If your message isnt worth the stupidly low cost per email of mailchimp, is it even worth you writing it?





Richard rich.ms

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  #2006761 2-May-2018 20:47
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richms:

 

If the emails are not worth the low cost of mailchimp to send out, then are they even worth sending at all?

 

 

 

 

 

 

Yeah, that was my point to. The fact is that even not for profit organisations  should have budgets for this sort of thing, and the OP said that they are being paid for their work. Some not for profits have CEOs earning big bucks. Certainly there are cheaper options, but many may require more work by the OP, so it depends on how much their value their time. Emails not getting through is a big problem, which I haven't had with mailchimp. But having to deal with blacklisted email servers is a huge PITA, and very time consuming.

 

 

 

The other option with mailchimp is just top have multiple free accounts up to their limit.


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  #2006762 2-May-2018 20:51
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You'll first want to understand you're looking for a marketing email service as opposed to transactional email service. Sparkpost, Mailgun, smtp2go, AWS SES et al are by-and-large API/SMTP based transactional email and their core feature-set is built around the idea of one-off emails for unique events. Using a standard ISP or Gmail/Outlook/Office365/GSuite SMTP server will also get you quickly blacklisted from violating TOS.

You need to narrow your search to "Marketing automation" or "marketing email" services like MailChimp, Campaign Monitor, Pardot, ActiveCampaign, SendGrid etc - which will have a much more solid featureset end-to-end for sending out the same email template personalized for each user.

 

For 10k mails/subscribers a month MailChimp is ~USD$80 and SendGrid ~USD$20. SendGrid looks pretty easy to use from a cursory glance - haven't personally used it though. At work I tend to use the more enterprisey end of MA but I think SendGrid could work well for you. 

 

You tend to pay for what you get in terms of tech support, documentation, integration, ease of use, reliability, deliverability template UX in a sense - but some super cheap options are things like https://mailblast.io, sendy.co ..  which are just a frontend/platform to a transactional service in both those cases - SES.

 

But is MailChimp really too expensive? If you have 10k members I don't understand how you would not have enough money in the pot to cover it. 





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1054 posts

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  #2006766 2-May-2018 20:59
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Simply we are a not funded group there is no money. I would pay for a reasonable service but getting up wards of 100 dollars a month would hurt me.




Nokia 7 Plus
Nexus 6P 32Gb
Nexus 6 Phone
Nexus 5 Phone
Nexus 7 2013 Tablet
Samsung TAB A 8"
Samsung TAB A 10"

 

& many Windows laptops, Desktops etc

 

 

 


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