So this is a first for me... Had a call from a customer who we do internet, phone system etc for. They have had their domain and emails with a one-man band who has suddenly passed away apparently.
They need to reset their mail passwords as they can't access them but have no idea who their services are actually with.
So quick who is gives a german registrar... Name servers are ns1.ladybugit.net.nz and ns2.ladybugit.net.nz
So i hit www.ladybugit.net.nz and that gets redirected to...
http://www.ladybugit.net.nz/cgi-sys/suspendedpage.cgi
Not promising at all.
Also can't figure out who the mail server is run by by looking up domain and IP addresses.
Has anyone heard of this 'ladbybugit'? What can the customer do?
...we aren't set up with a domain registrar or anything so don't want to get too involved. But they are a nice customer so just want to see if we can help at all.