Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Forums › IT Pro and developers › Issues with TeamViewer in the latest version of software - black screen


81 posts

Master Geek
+1 received by user: 10


Topic # 239993 14-Aug-2018 13:47
Send private message quote this post

Hi.

 

 

 

Ive used this tool for some time, and its great, but recently when trying to connect to any of my iMacs remotely I've been greeted by a black screen which I cant navigate away from.

 

I see a number of TeamViewer users are experiencing the same issue across multiple platforms in online forums, but I've wondered if any Geekzone members have discovered a way around this issue in the meantime.

 

 

 

Regards

 

Mark.

Create new topic

xpd

Chief Trash Bandit
8910 posts

Uber Geek
+1 received by user: 1318

Mod Emeritus
Trusted
Lifetime subscriber

  Reply # 2073280 14-Aug-2018 13:50
One person supports this post
Send private message quote this post

My solution was to goto another product unfortunately. Been using TV for years but lately their "bugs/quirks" were driving me up the wall. Now using AnyDesk which was developed by ex-TV staff. Not had a single issue with it so far.




XPD / Gavin / DemiseNZ

 

For Free Games, Geekiness and Reviews, visit :

 

Home Of The Overrated Raccoons

 

Battlenet : XPD#11535    Origin/Steam/Epic/Uplay : xpdnz

dan

959 posts

Ultimate Geek
+1 received by user: 87


  Reply # 2073282 14-Aug-2018 13:57
Send private message quote this post

yes i have been having this problem, mainly on machines with no monitor attached

 

 

 

my workaround i found is, once connected, click on view, then click a few times between optimize speed, optimize quality buttons

 

and then the display comes back

 

 

 

 

 

 

 

 

107 posts

Master Geek
+1 received by user: 17


  Reply # 2093068 19-Sep-2018 11:36
Send private message quote this post

xpd:

 

My solution was to goto another product unfortunately. Been using TV for years but lately their "bugs/quirks" were driving me up the wall. Now using AnyDesk which was developed by ex-TV staff. Not had a single issue with it so far.

 

 

Thanks for the heads up on AnyDesk. I was considering upgrading my Teamviewer 10 account because I need to do easy remote support again, but this seems much better. 

Glurp
7990 posts

Uber Geek
+1 received by user: 3715

Subscriber

  Reply # 2093081 19-Sep-2018 11:55
Send private message quote this post

I used Anydesk for a long time to control my streaming pc. Haven't needed it for awhile but it always worked flawlessly. At the time I tried TV first, had some issues, looked at Anydesk and never went back.

 

 




I reject your reality and substitute my own. - Adam Savage
 

BDFL - Memuneh
61190 posts

Uber Geek
+1 received by user: 11972

Administrator
Trusted
Geekzone
Lifetime subscriber

  Reply # 2093087 19-Sep-2018 12:18
Send private message quote this post

Interesting. I use TeamViewer on a daily basis and haven't seen this behaviour - but all my machines are Windows only...




Backblaze cloud backup (personal and business) | Geekzone broadband switch | Amazon (Geekzone aff) | MightyApe (Geekzone aff) | 

 

My technology disclosure  | Business Transformation | Enterprise Content Management | Customer Relationship Management

 

 

349 posts

Ultimate Geek
+1 received by user: 106


  Reply # 2093089 19-Sep-2018 12:22
Send private message quote this post

We use TV also and I've been getting a bit annoyed with it recently. Seems to perform worse and get slower with each new version. Might give AnyDesk a go. 

82 posts

Master Geek
+1 received by user: 20


  Reply # 2093105 19-Sep-2018 12:52
Send private message quote this post

Im trialling Cloudberry remote if you are after a (currently) freeware solution.

 

https://www.cloudberrylab.com/remote-assistant.aspx 

 

 

BDFL - Memuneh
61190 posts

Uber Geek
+1 received by user: 11972

Administrator
Trusted
Geekzone
Lifetime subscriber

  Reply # 2093173 19-Sep-2018 14:31
Send private message quote this post

For free you can always use Chrome Remote Desktop, which works really well.




Backblaze cloud backup (personal and business) | Geekzone broadband switch | Amazon (Geekzone aff) | MightyApe (Geekzone aff) | 

 

My technology disclosure  | Business Transformation | Enterprise Content Management | Customer Relationship Management

 

 

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Updates »

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.