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Hawkes Bay
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Topic # 24100 15-Jul-2008 12:27
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This just smacks of the inability of some people to care about the users that have to use the system to create the revenue that feeds the company that pays the wages of the people that should really care more about the users.

Check this out - its a third party external system we use here at work (i.e. we have zero control over this process), all steps are required to use just one application, and the user gets booted after a few mins of inactivity:

1.    Log in to *******
2.    Visit the ******** web site: https:***************************
3.    Username: ***********
4.    Password: ********** followed by the display on your token. E.g. if your password is “*********” and your token reads “********” then enter “***************”.
5.    Once you see ********************, you will be asked to log in again.
6.    Username: ************
7.    Password: ************* (exactly as written including capitals) (different to first password, not choosable, and very complex for n00bs)
8.    Click the “**********” application icon
9.    Wait for the security warning to pop up, then click okay
10.    Wait for login to occur (~ 1 minute)
11.    Once ************ application opens you will be asked to login (again!!)
12.    Username: *************** (different username to first two)
13.    Password: ************** (different password again to each of the other two)




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  Reply # 148060 15-Jul-2008 12:52
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Woohoo - that's a goody.  Looks like the system must be protecting the secrets upon which the survival of the entire western nation depends...

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  Reply # 148068 15-Jul-2008 13:06
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What is this token you use? Is it similar to a e-token like the aladin HASP keys?

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  Reply # 148070 15-Jul-2008 13:20
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I'd hazard a guess its a RSA SecurID token
http://en.wikipedia.org/wiki/SecurID




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Amanzi
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  Reply # 148151 15-Jul-2008 15:57
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Ha ha - that's nasty, but not totally uncommon. I'm going to hazard a guess and say that you're logging onto a Citrix Secure Gateway, then launching a remote desktop session to an application server, then launching a crusty, old legacy app that logs onto an Oracle DB server? About right?? :-)

Similar to an experience I had a Govt department recently - when signing on for the first time, you get three different sets of credentials that you have to manually sync together by changing all the passwords to match.

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Reply # 152360 29-Jul-2008 11:32
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What's the chance that people using this system have the login info stuck to the side of their monitor and leave their rsa tag in their top drawer?

I understand that some hospital systems are similarly diabolical.

Mind you, we've got the auditors in today, and one of them didn't know how to log in to their own network via vpn and rsa token. They were asking ME if I knew how to log in to THEIR systems.

I'm thinking of having a BOFH moment and randomly dropping their LAN port on the switch... or throttling it right back on half duplex. Bwahahaha!!

Cheers
Jon




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