Domain .nz on Pending Release

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newhere

3 posts

Wannabe Geek

#251673 6-Jul-2019 06:10

Hello,

my domain is 1 year old and i have paid $ to registrar njal.la for next year for my domain but what i see now my domain is on pending release status and my DNS totally removed and domain is not working anymore.

njalla team said that

(Hi,
we have contacted the registrar to find out why the domain was not renewed, it was paid for until June 2, 2020.
kind regards, Njalla team)

and after few hours he again reply me with this

(The .nz registrar claims a letter was sent to your address with a code, but we never got that letter.)

its been 3 days now and still there is no update about my domain and its still on pending release, what should i do? please suggest me.

thanks

xpd

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#2270851 6-Jul-2019 08:20

As per DNC....

"Means the domain name has been cancelled and is in a 90 day pending release period. Only the current registrant can reinstate the name during this time."

So sounds like it expired and whoever the registrar is, is taking their time in processing your payment.

XPD / Gavin

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#2270854 6-Jul-2019 08:30

Once you get it sorted I would move your domain to a competent registrar. Metaname is one I have used for many years with no issues.

newhere

3 posts

Wannabe Geek

#2270859 6-Jul-2019 08:42

xpd:

As per DNC....

"Means the domain name has been cancelled and is in a 90 day pending release period. Only the current registrant can reinstate the name during this time."

So sounds like it expired and whoever the registrar is, is taking their time in processing your payment.

What do you think how much time it may take for processing my payment for pending release domain?

any idea?

thanks for your reply.

newhere

3 posts

Wannabe Geek

#2270871 6-Jul-2019 09:49

xpd:

As per DNC....

"Means the domain name has been cancelled and is in a 90 day pending release period. Only the current registrant can reinstate the name during this time."

So sounds like it expired and whoever the registrar is, is taking their time in processing your payment.

new reply got from njalla

Hi, we have sent the required documents to the registrar and are awaiting a response. There is nothing we can do to speed up the process, but rest assured we are on it.
kind regards, Njalla team