Proliant SPP for Gen9 Server

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sfrasernz

234 posts

Master Geek
+1 received by user: 13

#268330 12-Mar-2020 20:26

I've inherited a DL360g9 and would like to upgrade all the firmware however it would appear I need an active warranty or support agreement covering Proliant servers - which I no longer have. Would anyone be able to download the Proliant SPP for a G9 server please? Latest I could find was Service Pack for ProLiant (SPP) Version 2019.12.0.

https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_62207605d23140ec82dfb56d11

I don't think I'm breaking any rules asking this?

Thanks

nztim

4012 posts

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#2437177 12-Mar-2020 21:04

It is so went that this requires an active support contract

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.

engedib

254 posts

Ultimate Geek
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#2437181 12-Mar-2020 21:09

It is in Japanese, but quite easy to extract the relevant information even without Google Translate :)

https://support.hpe.com/hpesc/public/docDisplay?docLocale=ja_JP&docId=emr_na-a00078208ja_jp

sfrasernz

234 posts

Master Geek
+1 received by user: 13

#2437187 12-Mar-2020 21:19

engedib:

It is in Japanese, but quite easy to extract the relevant information even without Google Translate :)

https://support.hpe.com/hpesc/public/docDisplay?docLocale=ja_JP&docId=emr_na-a00078208ja_jp

Thank you! I searched high and low but not in Japanese it seems :-)

1101

3141 posts

Uber Geek
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#2437547 13-Mar-2020 13:37

Be carefull . If you run into issues you could be stuffed without warranty/carepack support .

HP Firmware updates can break your server . Yes that can happen , even on new servers (3x in the past 3 months)
Raid firmware updates can make the RAID card incompatible with the older MB firmware (had that happen)

If its working 100% as is .....

sfrasernz

234 posts

Master Geek
+1 received by user: 13

#2437555 13-Mar-2020 14:05

Yeah thanks for that. Not without its risks but in this case all went well. I had some errors from the RAID controller regarding the write back cache which this update seems to have fixed. Now that is working I think I will leave it alone.

Andib

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#2437583 13-Mar-2020 15:56

nztim: It is so went that this requires an active support contract

HP / HPE have pay-walled their firmware behind support contracts for quite a number of years now.

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