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921 posts

Ultimate Geek

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#273021 31-Jul-2020 09:29
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Kia ora team,

 

What fields should I be using in Metaname when adding SPF and DKIM records?

 

The email host is VentraIP. I've already added the MX servers however MXTools is showing a SMTP error (failed to connect).

 

Thanks!

 

 






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60 posts

Master Geek


  #2531896 31-Jul-2020 10:03
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Have you tried contacting Metname support?


470 posts

Ultimate Geek

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  #2531897 31-Jul-2020 10:08
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If you have a failed to connect that's not a record issue.

 

That's more than likely a mail server issue not being able yo connect to port 25, are you hosting email on-prem or cloud?


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