GMail - weird storage issue/consumption

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Batman

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#280050 24-Nov-2020 10:29

So for about a year now I have been given warnings from google that my account is nearly maxing out the 17GB allocated.

So I can see that 11.5GB was gmail and 5GB was google drive.

I have deleted the oldest 25,000 of my 40,000 emails and I now am using 10GB on gmail.

I would have thought it would be down to 6GB.

Trash is empty.

Anyone has the same issue?

timmmay

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#2609672 24-Nov-2020 10:34

Look for large attachments, instructions. Make sure you empty the trash. Gmail is really, really poor at actually deleting old emails so you might find many are still hanging around.

Google Drive, empty the trash.

Batman

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#2609682 24-Nov-2020 10:47

I've emptied the trash

mattwnz

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#2610713 25-Nov-2020 18:02

I have had a similar problem with email services and it turned out the quota files were corrupted, so didn't detect that files had been deleted. But I doubt thee is much in the way of support from gmail that can help if this is the case.

ANglEAUT

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#2610732 25-Nov-2020 18:44

Batman:

I've emptied the trash

Also wait 24hrs for the space used value to be accurate.

PS: Forgot to add, most instructions focus on emails with large attachments. Thing is, inline photos are not attachments, but still large emails. This is especially true in more recent years where phones take 2-6MB photo's & don't downsize them for email. This means it won't be your older (mainly text only) emails, but it will be the more recent (<5yrs) emails that are the cause. If you find a query to find large emails, regardless of attachments, please post here.

Please keep this GZ community vibrant by contributing in a constructive & respectful manner.

bagheera

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#2610794 25-Nov-2020 19:40

ANglEAUT:

If you find a query to find large emails, regardless of attachments, please post here.

put this in the search larger:5m

that 5meg+, change to the size you want

kiwifidget

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#2610824 25-Nov-2020 21:10

I had a similar issue and it turned out I had a swag of photos saved, but they didnt show in Google Drive.

Had to specifically go to Google Photos and get rid of them.

Delete cookies?! Are you insane?!

Dell

Shop now for Dell laptops and other devices (affiliate link).

ANglEAUT

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#2611456 26-Nov-2020 22:04

kiwifidget: ... Had to specifically go to Google Photos and get rid of them.

This could be photos stored in "original quality" instead the downsized "high quality".

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