Acer Business PC's

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Lias

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#28180 21-Nov-2008 15:24

Has anyone had recent (12 months) exeprience with Acer business product, and can tell me if its the utter crap I'm pretty sure it is. I've had the misfortune to be exposed to quite alot of Acer/Ali/BenQ gear over the years and none of it has impressed me as being good, solid, or stable. A brief look at the Acer NZ support website hasn't inspired any confidence either, nowhere near as good as HP/IBM.

My employer is proposing to replace our nice reliable HP business desktops with Acers and every IT related bone in my body is screaming "OMGWTFBBQ".

I'm a geek, a gamer, a dad, a Quic user, and an IT Professional. I have a full rack home lab, size 15 feet, an epic beard and Asperger's. I'm a bit of a Cypherpunk, who believes information wants to be free and the Net interprets censorship as damage and routes around it. If you use my Quic signup you can also use the code R570394EKGIZ8 for free setup. Opinions are my own and not the views of my employer.

rphenix

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#181786 3-Dec-2008 14:13

The actual design of acer pc's isnt too bad at least in the towers I've seen good ventilation and airflow design was kind of suprised to be honest :)

Negatives would be: Very poor website, its usually hard to get drivers after the fact for a lot of acer gear.

Personally id go build your own or Lenovo.

Lias

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#182098 4-Dec-2008 19:09

rphenix: The actual design of acer pc's isnt too bad at least in the towers I've seen good ventilation and airflow design was kind of suprised to be honest :)

Negatives would be: Very poor website, its usually hard to get drivers after the fact for a lot of acer gear.

Personally id go build your own or Lenovo.

Yes I'm now experiecing the joys of acers support (or lack there of). Apparently even major corporate customers still get bent over and shafted, not just the consumers.

Personally I prefer HP over Lenovo, but I would have been quite happy with either in comparison. Building my own isn't really an option when we're talking 4 digit numbers of PC's.. I'm busy enough as it is!

insane

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#182873 8-Dec-2008 23:13

At work we solely use Dell now for workstations and 1u, 2u, blade servers etc after testing all the other major brands and comparing failure rate and support. I believe HP also have very good business supprt which would match dell's or come close at least I believe, (replacement in 2 business hours). It comes down to what you need and who can provide the best overall package which suits YOUR needs, for us it was dell.

rphenix

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#182928 9-Dec-2008 10:19

Lias:
rphenix: The actual design of acer pc's isnt too bad at least in the towers I've seen good ventilation and airflow design was kind of suprised to be honest :)

Negatives would be: Very poor website, its usually hard to get drivers after the fact for a lot of acer gear.

Personally id go build your own or Lenovo.

Yes I'm now experiecing the joys of acers support (or lack there of). Apparently even major corporate customers still get bent over and shafted, not just the consumers.

Personally I prefer HP over Lenovo, but I would have been quite happy with either in comparison. Building my own isn't really an option when we're talking 4 digit numbers of PC's.. I'm busy enough as it is!

Yep 4 digit numbers would keep you busy! but what you could do (and I have done) is get a computer store to build them, you choose a good ASUS board that will be around for awhile and standardise your next years equipment on that, that way you can use a generic image for all the machines the last 30 workstations have been built that way as the cost savings were worth it.

In saying that in our other offices I've just gone with lenovo because they have asset tags etc.. already applied so its easy as putting the tag into the lenovo website if I need to make a warranty claim or check on the warranty status. Plus onsite support is quite good.

Here in Auckland it matters less except for our servers as I'm always around and we have spare PC's if one fails.

xpd

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#182952 9-Dec-2008 11:44

rphenix:

Yep 4 digit numbers would keep you busy! but what you could do (and I have done) is get a computer store to build them, you choose a good ASUS board that will be around for awhile and standardise your next years equipment on that, that way you can use a generic image for all the machines the last 30 workstations have been built that way as the cost savings were worth it.

In saying that in our other offices I've just gone with lenovo because they have asset tags etc..

Yeah we get a local store to build decent machines for our staff/students with decent components as well, and since theyre local, any issues are resolved pretty quickly.

Argh, asset tags, you just bought back the days when I met you

Damnit, now Im going to need a drink when I get home to forget about that horrible place.

XPD / Gavin

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