OpenHost acquired by CrazyDomains

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KellyP

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#289202 19-Aug-2021 11:22

Welcome to the announcement of a new partnership - driven by reliability, innovation and award winning customer service.

We are pleased to announce that Openhost and its products, services and customer subscriptions have recently been acquired by a leader in the hosting and domain name services field, Crazy Domains.

Who are Crazy Domains?

Crazy Domains are the leading web hosting and domain name service provider within New Zealand. Crazy Domains provides affordable, reliable, high-performance hosting solutions such as website and email hosting, servers, DIY and customer website design, online marketing solutions, security and connectivity all backed by 24/7 support.
Crazy Domains is a division of Dreamscape Networks, an entity which operates a number of online service providers trusted by more than two million small business owners and individuals worldwide.

What will change?

Changes will start to be noticeable in September as our skilled transition team reach out to customers to schedule and confirm your move to the new brand and platform.
During the migration your plans will be aligned with the equivalent Crazy Domains plan or service. Your prices will remain the same. Please login to the same website to manage your domain name and hosting services until advised otherwise.
You will soon join a much larger support network of skilled agents offering the very best expertise and support both locally and internationally.
Get ready for:
- Extended support hours and more ways to connect with us
- Improved customer service response times
- Access to a wider range of products, services and prices
- Infrastructure upgrades to 'best in class' levels
- Streamlined and simplified processes to get you online fast

We are excited to be joining forces with Crazy Domains. Together we are building on a solid foundation of excellence.
Stay tuned for further details approximately ten days prior to the migration starting.

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Networkn
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#2762959 19-Aug-2021 12:06

Hopefully, the horrible pricing openhost uses for email hosting, will end up being improved upon.

xpd

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#2762978 19-Aug-2021 13:05

Thats unusual..... Openhost is/was owned by Umbrella who were taking most of the webhost market in NZ.

Wonder if they realized getting it running properly would be a nightmare and let it be someone elses issue :D Thankfully I just jumped ship....... and yeah, their mail system has gone to crap over the past year.

XPD / Gavin

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kmarquart

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#2763201 19-Aug-2021 17:56

So, Siris Capital Group, LLC owns WEB.COM who owns Dreamscape Networks who owns Crazy Domains who owns Umbrella who owns OpenHost.

Soon, OpenHost customers will be on Crazy Domains servers with their related site management UI and tools. Yes, they are cheap but defenitely not kiwi. Oh! BTW, Freeparking is also owned by the big parent in the sky (Jacksonville, Florida).

I used to have a Crazy Domains account but was too frustrated with their management consoles navigating between email and web hosting which was obviously on different platforms. Cheap - yes!

Bye bye OpenHost.

SiteHost

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#2763830 20-Aug-2021 13:59

Obviously a touchy subject talking about competitors, so sorry if this isn't allowed.

Despite this being NZ's largest hosting company, there does not seem to be a lot written about this anywhere so I thought I would jump in and provide a bit of context here. OpenHost and Freeparking were actually sold last year, but to my knowledge there wasn't any public notification to customers at the time. I blogged about it at the time here: https://sitehost.nz/blog/2020/opinion-hosting-is-becoming-a-global-game-in-a-time-of-support-local and after the email announcement this week I have just published a follow-up on our blog today: https://sitehost.nz/blog/2021/another-hosting-company-goes-crazy

Cheers,

Quintin

kmarquart

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#2763868 20-Aug-2021 15:11

BTW - I migrated to WebSlice (Site Host). More than happy with the results.

danfaulknor

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#2763930 20-Aug-2021 17:03

We do a lot of migrations from OpenHost to our hosting... No doubt that will increase with this news (it's already starting! We're in the process of running up a Windows shared hosting server as well)

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KellyP

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#2764144 21-Aug-2021 10:09

I mostly use WebSlice but I have also used OpenHost in the past for two websites. Never had an issue.

I have noticed that their Google Reviews have taken a massive hit in the last two years. 2.1 avg with 99 Reviews at present 😳

1james1

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#2771562 3-Sep-2021 16:41

Well at least their migration of customers from Openhost to Crazydomains is going smoothly.

Just kidding! Our site has currently been down 10.5 hours with no ETA for getting it back online...

KellyP

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#2771563 3-Sep-2021 16:43

1james1:

Well at least their migration of customers from Openhost to Crazydomains is going smoothly.

Just kidding! Our site has currently been down 10.5 hours with no ETA for getting it back online...

Uh... not ideal!

Lias

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#2771933 4-Sep-2021 09:26

I've certainly grumbled about them a few times over the years because nobody's perfect, but as far as NZ based hosting goes Quintin and his @sitehost team were pretty good to deal with in my experience. Anyone unhappy with the competition should definitely give them a go.

I'm a geek, a gamer, a dad, a Quic user, and an IT Professional. I have a full rack home lab, size 15 feet, an epic beard and Asperger's. I'm a bit of a Cypherpunk, who believes information wants to be free and the Net interprets censorship as damage and routes around it. If you use my Quic signup you can also use the code R570394EKGIZ8 for free setup. Opinions are my own and not the views of my employer.

silentkiwi

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#2786231 29-Sep-2021 13:04

My OpenHost email and domain stopped working this morning, and after some discussions with CrazyDomains it appears that they thought that WebDrive, which was purchased by OpenHost several years ago, is a separate company that still exists, and so they've migrated the hosting across, but not the domain names, and they keep asking me to contact my registrar (WebDrive) to have my domain name pointed at CrazyDomains :-(

I dispair!

I think this has affected a lot of OpenHost customers.

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KellyP

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#2786255 29-Sep-2021 13:35

silentkiwi:

I think this has affected a lot of OpenHost customers.

I suspected so too... a non for profit who has their website with them (I set it up for them) has had their website down since yesterday - to make things worse, login to the OpenHost portal is no longer working, apparently been disabled... CS can't tell me why.

The website is showing the sitebeat "under construction" notice.

KellyP

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#2786256 29-Sep-2021 13:37

James Bond:

I mostly use WebSlice but I have also used OpenHost in the past for two websites. Never had an issue.

I have noticed that their Google Reviews have taken a massive hit in the last two years. 2.1 avg with 99 Reviews at present 😳

NEK MINNIT

openmedia

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#2786328 29-Sep-2021 14:03

My hosting and email is still working and I just logged into the control panel.

Generally known online as OpenMedia, now working for Red Hat APAC as a Technology Evangelist and Portfolio Architect. Still playing with MythTV and digital media on the side.

openmedia

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#2806746 3-Nov-2021 15:11

Spoke to soon. Email aliases are broken and I've got a lot of issues with their anti-spam platform.

Generally known online as OpenMedia, now working for Red Hat APAC as a Technology Evangelist and Portfolio Architect. Still playing with MythTV and digital media on the side.

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