Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


xpd

xpd

Geek of Coastguard
14116 posts

Uber Geek
+1 received by user: 4578

Retired Mod
ID Verified
Trusted
Lifetime subscriber

#306808 23-Aug-2023 11:36
Send private message

Anyone using ManageEngine ServiceDesk Plus ?

 

Looking at it as a complete replacement for our adhoc setup so we can get some decent tracking and reporting going on.

 

+/-'s ? 

 

 





XPD / Gavin

 

LinkTree

 

 

 


Create new topic
gehenna
8667 posts

Uber Geek
+1 received by user: 3883

Moderator
Trusted
Lifetime subscriber

  #3119326 23-Aug-2023 11:47
Send private message

Isn't ManageEngine the one that got cyberslammed a few years ago?




Andib
1396 posts

Uber Geek
+1 received by user: 974

ID Verified
Trusted

  #3119332 23-Aug-2023 12:19
Send private message

ManageEngine products are good value for what you pay however they frequently have some quite high-risk bugs. 

 

DO NOT publish it on the internet & keep on top of patching (they often will release several a month).





<# 
       .DISCLAIMER
       Anything I post is my own and not the views of my past/present/future employer.
#>


rphenix
990 posts

Ultimate Geek
+1 received by user: 127

ID Verified
Lifetime subscriber

  #3119874 24-Aug-2023 19:05
Send private message

I wasn't fond of the agent being made into a single agent across multiple products, with remote access technically possible through the agent even though we didn't want or need this (thinking of the Kaseya supply chain attack mainly) we only needed it for inventory of apps.

 

Self hosted version was higher maintenance than I was used to at the time.  Fortunately we've gone with another product that is hosted so I don't have to worry about patching that!


Create new topic








Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.