Freeparking merging with CrazyDomains...

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danfaulknor

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#321505 22-Aug-2025 20:43

Non-Dreamscape registrars are getting a bit thin on the ground..

https://www.crazydomains.co.nz/help/article/faq-freeparking-is-becoming-crazy-domains

they/them

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mattwnz

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#3406689 22-Aug-2025 21:46

I understand it was already a brand operated by them. I am surprised they kept the brand going so long.

Ragnor

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#3406695 22-Aug-2025 22:51

Still plenty for the size of our market

https://dnc.org.nz/tools-and-services/find-a-nz-provider/nz-authorised-registrars/

Still no Cloudflare on there tho...

gzt

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#3406703 23-Aug-2025 00:05

Are they keeping local support or is that already gone?

kiruti

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#3406709 23-Aug-2025 02:05

Ragnor:

Still plenty for the size of our market

https://dnc.org.nz/tools-and-services/find-a-nz-provider/nz-authorised-registrars/

Still no Cloudflare on there tho...

Good thing Porkbun do .nz domains then

SATTV

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#3406724 23-Aug-2025 08:19

gzt: Are they keeping local support or is that already gone?

Long gone, that went when they were purchased by CD a few years ago.

Service went down the toilet, they contact customers directly to try and sell them things like email and webhosting, they also changed logins and passwords and did not tell anyone.

In the CD DNS, an A record is a Premium feature and you have to pay extra if I recall.

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MaxFromMarketing

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#3407334 25-Aug-2025 16:48

The original acquisition was 2020, then there was a control panel migration in 2022 and a nameserver migration in 2023, both of which messed people around. People who wanted to bail when the second one pulled their sites offline were stuck because they couldn't even generate domain auth codes. It will be...interesting....to see how this one goes. (Disclosure: I work for SiteHost/MyHost, which was left as the largest NZ-owned hosting co. when Openhost and Freeparking both got snapped up be Newfold/Web[dot]com/Crazy Domains. Thanks for shrinking the pond, guys!)

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MaxFromMarketing

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#3407335 25-Aug-2025 16:52

Also, if anyone can tell me where NZ customers' sites are being migrated to, I'd be grateful. I assume they'll go to Crazy's location in Aussie, but that's only a guess.

gzt

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#3415303 16-Sep-2025 10:55

Express Pay now requires a login. Payment and renewal without login was one of the best Freeparking features. They could do something similar like sending a payment link to the address on file without too much trouble, if they wanted to. For now, the convenience is gone.

On the plus side the customer service on phone calls for relatively straightforward updates is still excellent. At least for the few times I've needed to call them. It feels like they handle NZ business with a slightly different set of people to the USA business but I could be wrong.

Payment without login is such a minor thing but was so convenient and flexible. Some of the value proposition is gone without that.

Dynamic

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#3416207 19-Sep-2025 11:33

gzt: Payment without login is such a minor thing but was so convenient and flexible. Some of the value proposition is gone without that.

I 100% agree. We put up with some pain during the transition as our Admin team could renew client domains without needing to involve our technical team. With that gone, there is nothing holding our business with them.

Calling certain types of DNS entries a 'premium' product and charging extra for it is a complete bull.

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Groucho

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#3416361 19-Sep-2025 14:20

Dynamic:

Calling certain types of DNS entries a 'premium' product and charging extra for it is a complete bull.

This. I've had a few clients over the years grumble as they/I need a verification record added to their DNS or when their website webform submissions get blocked by their mail host and I can't even add the most basic SPF record.

Sure having DNS across a CDN and DDOS protection are value add services but when is adding TXT records considered a premium product?!?