Would love to be sitting in on that one!
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My views (except when I am looking out their windows) are not those of my employer.
Regards,
Old3eyes
corksta: If the tone of this email is carried into the meeting it would be an absolute ripper!
http://www.stuff.co.nz/business/industries/2955289/Air-New-Zealand-boss-criticises-IBM-over-outage
I am struggling to recall a time where I have seen a supplier so slow to react to a catastrophic system failure such as this and so unwilling to accept responsibility and apologise to its client and its client's customers
I have been left with no option but to ask the IT team to review the full range of options available to us
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nate:corksta: If the tone of this email is carried into the meeting it would be an absolute ripper!
http://www.stuff.co.nz/business/industries/2955289/Air-New-Zealand-boss-criticises-IBM-over-outage
There are some absolute gems in that news article about IBM including:I am struggling to recall a time where I have seen a supplier so slow to react to a catastrophic system failure such as this and so unwilling to accept responsibility and apologise to its client and its client's customers
andI have been left with no option but to ask the IT team to review the full range of options available to us
Oops and ouch.
wellygary: You sorta wonder if the intitial call from Air NZ to IBM was picked up by some low level desk warmer, who on a Sunday afternoon replied with something like, "its the weekend call back monday" :D
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nate:corksta: If the tone of this email is carried into the meeting it would be an absolute ripper!
http://www.stuff.co.nz/business/industries/2955289/Air-New-Zealand-boss-criticises-IBM-over-outage
There are some absolute gems in that news article about IBM including:I am struggling to recall a time where I have seen a supplier so slow to react to a catastrophic system failure such as this and so unwilling to accept responsibility and apologise to its client and its client's customers
Oops and ouch.
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