I have a question regarding some software and wether it is legal or not and could be breaching the Fair Trading Act.
This software installs and runs its own instance of an SQL database. When you first run the software it creates a random sa password for the database and normally this isn't a problem.
The problem arises when you want to use something like ShadowProtect to take a system backup image at regular intervals. Because you don't know the sa password and all other system and administrator accounts are removed from this SQL instance, the backup software is unable to take a snapshot of the database.
This is where I think something is wrong as I spoke to the software supplier and you have to buy another piece of software that will reveal the sa password! The price of this software is about $1500! This is more than the database software itself!
This might be ok practice in other countries but here in NZ I'm sure this can't be legal?
Anyone have any thoughts about this?
The way I see it is that it would be like HP or Acer or whoever putting an administrator password on all their new computers and then charging you to tell you what it is when you suddenly find you need it for something.