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Forums › IT Pro and developers › Google Apps Down?


24 posts

Geek


Topic # 59280 31-Mar-2010 18:05
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Hi All

Is anyone else having issues downloading mail from their google apps account.

I tried to setup Windows Mail for some friends and I set the Ports to 995 SSL and 465 SSL for outgoing butfor some reason it just keeps requesting the username and password.


I am entering first.lastname@userdomain.co.nz as username and the password.

Just keeps coming back. Tried on Outlook too same issue but all my accounts works fine.

Any ideas?

Thanks

Ryan

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37 posts

Geek


  Reply # 313686 1-Apr-2010 01:56
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I believe the account settings for outgoing gmail is ssl, but TLS specifically. Also ensure that you have enabled IMAP or POP in the user's settings page. Ia quick Google search for "setup gmail in Outlook" should get you going

37 posts

Geek


  Reply # 313693 1-Apr-2010 02:40
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try these settings


  • Incoming server must be 993, and must use SSL encryption.

  • Outgoing server can use 587, TLS encryption.


Also, you MUST enable POP or IMAP from the settinsg page.

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  Reply # 313980 1-Apr-2010 18:27
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Another reason may be that your account is locked - google for the google unlock captcha (I can never figure out where it's permanent location is).

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