What will happen to my email if i change hosting companies?

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jbard

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Topic # 67132 28-Aug-2010 17:33

Hi
I am planning a change between hosting direct and goDaddy hosting. I have my goDaddy account set up and all my files ready to go so all i need to do is change where my domain points and then delete my hosting direct account.

Just wondering what will happen to my email accounts. Will i need to setup theser acounts with the same email addresses in goDaddy or will they be changed automatically?

at the moment i go to www.mydomain.co.nz/webmail to access my webmail, what will hapen when i change over?

any help would be great.
thanks

freitasm

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Reply # 373991 28-Aug-2010 17:41

If your email is part of the hosting deal then you won't have a mail server. GoDaddy offers email services, but a (free) alternative could be Google Apps - you set up an account with Google Apps, authenticate the domain and then have all emails flowing there. You can do this even before you move to avoid interruptions.

You will need to download emails from your current provider, because once your account is closed whatever is in the server is gone.

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jbard

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Reply # 373998 28-Aug-2010 17:54

Thanks for you help.

I assume that after the change over, i could then change my email to use goDaddy if i wished?

freitasm

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Reply # 373999 28-Aug-2010 17:55

You should do it even before. If you do after then there will be interruption in the service. You can have the email server in one hosting and web in another.

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robbyp

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Reply # 374004 28-Aug-2010 18:48

Ask your web host, as that is what you pay them for, and they will be able t tell you exactly what to do. If you use CPanel, you can easily do a backup/restore account,and it switches everything over easily and automatically.

jbard

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Reply # 374317 29-Aug-2010 22:10

OK sorry to be a pain i just want to double check.

I have signed up for google apps, i then went into cPanel on my hosting with hosting direct and changed the email MX records and now all my mail is going into my new google apps accounts. so now when i delete my hosting account email will continue into my google apps accounts?

robbyp

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Reply # 374318 29-Aug-2010 22:14

jbard: OK sorry to be a pain i just want to double check.

I have signed up for google apps, i then went into cPanel on my hosting with hosting direct and changed the email MX records and now all my mail is going into my new google apps accounts. so now when i delete my hosting account email will continue into my google apps accounts?

No it won't after they delete the hosting account as I assume you set up thte mx settings in the hostingcontro panel. Once the hosting account is deleted so are the ssettings, they are goneburger. You need to set them up on the new host, not he old one. Normally your host should do all that for you if you have a good one. Generally these cheap hosts however don't proivde the best support.

Kyanar

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Reply # 374375 30-Aug-2010 07:37

That said, it's a good idea to set the settings up on both the new and old host, so the transition is flawless.

Another thing, you will need to initiate a transfer of the domain name from Hosting Direct as well. If it is a part of your hosting (i.e. you don't pay seperately for it) then they may not let you transfer it. Also, some providers cannot transfer in some domains. So if it's a .co.nz, you may not be able to get it working on GoDaddy as I believe they are not on the SRS.

I finally have fibre! Had to leave the country to get it though.

jbard

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Reply # 374409 30-Aug-2010 09:38

Kyanar: That said, it's a good idea to set the settings up on both the new and old host, so the transition is flawless.

Another thing, you will need to initiate a transfer of the domain name from Hosting Direct as well. If it is a part of your hosting (i.e. you don't pay seperately for it) then they may not let you transfer it. Also, some providers cannot transfer in some domains. So if it's a .co.nz, you may not be able to get it working on GoDaddy as I believe they are not on the SRS.

Im Not so sure about this, surely i can just change where the domain points to by changing the nameservers and keep paying hostingdirect the yearly fee for my domain?

Ragnor

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Reply # 374621 31-Aug-2010 00:51

Yes normally Domain Registration is a seperate service Web / Email Hosting

You might want to check with Hosting Direct first though.