Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




18743 posts

Uber Geek
+1 received by user: 5376

Trusted
Lifetime subscriber

Topic # 68516 23-Sep-2010 16:30
Send private message

Hi,

We recently moved from Orcon to VF for DSL Broadband. Nothing on our side changed.

After much investigation of issues we were having with browsing speed/timeouts etc.. It seems like every time we try and make a connection to something the first time, it seems to fail. For Example;

If we RDP to a remote site, the first time we tell it to connect it fails, second time it's fine. Mail when sent fails and is deferred, second requeue works fine so long as it's reasonably quick. I am not sure the exact time frame, but I send email all day to the same people, and sometimes they go, sometimes they failed and are deferred. If I copy them from defer to send, they work fine.

Also the same with some web browsing, since we moved, www.trademe.co.nz can't be loaded unless clicked twice, I have about 4-5 sites the same. It's very frustrating.

VF Support have no idea, I am quite sure, anyone seen this before?

We thought it might be an MTU issue, but we have tried the Orcon Router on both 1492 and 1500. No difference.

Create new topic
2728 posts

Uber Geek
+1 received by user: 706


  Reply # 383692 23-Sep-2010 16:43
Send private message

make sure your have changed you DNS servers in your internet setup from Orcon to VF,




Common sense is not as common as you think.




18743 posts

Uber Geek
+1 received by user: 5376

Trusted
Lifetime subscriber

  Reply # 383703 23-Sep-2010 16:51
Send private message

Well we have a domain, so DNS is being provided via the DC, which is set to use RootHints.

I can change it, but since that part hasn't changed it seems odd.

 
 
 
 


dan

990 posts

Ultimate Geek
+1 received by user: 89


  Reply # 383754 23-Sep-2010 19:14
Send private message

Id swap the router and test.. i doubt its faulty but it's chipset may not like the new dsl connection, its worth a try to rule that out

Dont swap it with the same model as you currently have tho.

13 posts

Geek


  Reply # 383857 24-Sep-2010 00:38
Send private message

Hi, 

This does sound odd. Can you confirm, please, are you having trouble with outgoing connections from your network to the outside world, or incoming connections from the outside world to your network, or both? 



18743 posts

Uber Geek
+1 received by user: 5376

Trusted
Lifetime subscriber

  Reply # 383858 24-Sep-2010 00:40
Send private message

I believe the problem is outbound only.

2284 posts

Uber Geek
+1 received by user: 375

Trusted
Subscriber

  Reply # 383862 24-Sep-2010 01:04
Send private message

networkn: Well we have a domain, so DNS is being provided via the DC, which is set to use RootHints.

I can change it, but since that part hasn't changed it seems odd.


Can you do a bunch of DNS lookups and see if they all works first time? With ISPs relying on so much caching these days its always best to use the ISPs ones where possible.

What happens if you take a host off the domain and set its DNS directly to that of VF?



18743 posts

Uber Geek
+1 received by user: 5376

Trusted
Lifetime subscriber

  Reply # 383913 24-Sep-2010 09:03
Send private message

Hi There!

I don't believe it to be a dns problem. DNS Seems to resolve. Our mailserver is reporting tcp read and write errors, after the data portion of the smtp transaction. DNS resolves really well every time I have tested it, and we have changed dns settings a few times after being suspicious. If it was a dns issue I would have 450 host errors in the smtp logs.

I'll try another router, but I am reasonably sure it's not that.



18743 posts

Uber Geek
+1 received by user: 5376

Trusted
Lifetime subscriber

  Reply # 383949 24-Sep-2010 10:15
Send private message

They want to move me to EUBA after investigating my issue.

Not sure if that is a good or bad thing.

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.