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70 posts

Master Geek

Topic # 68725 27-Sep-2010 11:53
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Ok I am looking for people who service HP gear in Wellington apart form HP themnselves. I could see the flood of replies suggesting HP :)

A client has bought some gear and wants to know who can service it for him as it is out of warranty.

Any suggestions I can pass on please?

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  Reply # 384867 27-Sep-2010 12:06
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What sort of gear exactly ?

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Master Geek

  Reply # 384871 27-Sep-2010 12:12
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It consists of a large photo printer and some consumer photo consumer stations. The kind you use at Harvey Norman when you get photos developed.


[EDIT Mod RC:Please show some respect by calling companies by their correct name]


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  Reply # 384914 27-Sep-2010 13:08
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Then its HP and maybe Visual Group. I service the RPS gear down here, yes the maintance agreement is $$$, but its specilised gear, you will not find too many techs that will know about it.
The cost of parts for the PM1000/2000 are out of this world, with some faults with those printers you can go through a whole lot of parts before you find the root of the fault. Plus who knows what the wait times would be for parts like that.

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  Reply # 384940 27-Sep-2010 13:53
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For out of warranty HP gear I would advise giving Service Plus ( a call. Their service is excellent and very fast; unlike service I have experienced from Visual Group.

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Master Geek

  Reply # 384949 27-Sep-2010 14:15
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Thanks for the info ppl.
I will pass it on.

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  Reply # 384992 27-Sep-2010 15:45
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1080p: For out of warranty HP gear I would advise giving Service Plus ( a call. Their service is excellent and very fast; unlike service I have experienced from Visual Group.

The first question I would ask is, do you know what a PM2000 is? If so, do they have the support documentation to fix one and do they have the parts avaliable.

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