Who services HP gear in Wellington

Forums › IT Pro and developers › Who services HP gear in Wellington

Divers

70 posts

Master Geek

#68725 27-Sep-2010 11:53

Ok I am looking for people who service HP gear in Wellington apart form HP themnselves. I could see the flood of replies suggesting HP :)

A client has bought some gear and wants to know who can service it for him as it is out of warranty.

Any suggestions I can pass on please?

Divers Group
Wholesalers of Ex Lease IT items to New Zealand for over 20 years.
Auckland - Wellington - Christchurch

xpd

Geek of Coastguard
14115 posts

Uber Geek
+1 received by user: 4574

Retired Mod

ID Verified

Trusted

Lifetime subscriber

#384867 27-Sep-2010 12:06

What sort of gear exactly ?

XPD / Gavin

LinkTree

Divers

70 posts

Master Geek

#384871 27-Sep-2010 12:12

It consists of a large photo printer and some consumer photo consumer stations. The kind you use at Harvey Norman when you get photos developed.

Cheers

[EDIT Mod RC:Please show some respect by calling companies by their correct name]

lxsw20

3689 posts

Uber Geek
+1 received by user: 2174

Subscriber

#384914 27-Sep-2010 13:08

Then its HP and maybe Visual Group. I service the RPS gear down here, yes the maintance agreement is $$$, but its specilised gear, you will not find too many techs that will know about it.
The cost of parts for the PM1000/2000 are out of this world, with some faults with those printers you can go through a whole lot of parts before you find the root of the fault. Plus who knows what the wait times would be for parts like that.

1080p

1332 posts

Uber Geek
+1 received by user: 152
Inactive user

#384940 27-Sep-2010 13:53

For out of warranty HP gear I would advise giving Service Plus (http://www.serviceplus.co.nz/) a call. Their service is excellent and very fast; unlike service I have experienced from Visual Group.

Divers

70 posts

Master Geek

#384949 27-Sep-2010 14:15

Thanks for the info ppl.
I will pass it on.
Cheers

Divers Group
Wholesalers of Ex Lease IT items to New Zealand for over 20 years.
Auckland - Wellington - Christchurch

lxsw20

3689 posts

Uber Geek
+1 received by user: 2174

Subscriber

#384992 27-Sep-2010 15:45

1080p: For out of warranty HP gear I would advise giving Service Plus (http://www.serviceplus.co.nz/) a call. Their service is excellent and very fast; unlike service I have experienced from Visual Group.

The first question I would ask is, do you know what a PM2000 is? If so, do they have the support documentation to fix one and do they have the parts avaliable.