Hi i am new to nz and the secuirty industry here,but and i am learning as i go with training courses,the problem is i was sent out to site cause a digiplex stopped monitioring,i connected the phone line straight trough to ring and tip from the line fault module cause the relay had stuck when it tired to dial out on the gprs 1st but the gprs,switching trough a pgm.Im trying to understand what is the best way to set it up so it wont do this again.......