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Technofreak

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#91216 8-Oct-2011 13:07
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Currently we are using Gmail as the mail server for our emails, even though the email addresses don't contain any reference to Gmail, the email addresses being name@company.co.nz 

With our move to employing staff and the prospect of having staff located all round the country we need to look at managing our communications both internal and external, document access and appointments etc.  Other than the staff that will be based at our head office all other staff will be out on the road so to speak so will be accessing these things via their laptop with mobile internet.

There seems to be two options Windows Live and Google Apps.  

With the increase in staff we need to decide now whether or not to remain using Gmail and go with Google Apps or go to Windows Live and set up the email accordingly.

What do users think of each platform? Are there any gotchas we need to be aware of?

The other consideration is the choice of mobile phone.  While the majority of accessing will be on the laptop there will be a need to synch some stuff (calendar/emails) to the phone as well.  I'm kind of guessing that the WP7 phone will work better with Windows Live and  the same for an Android phone with Google Apps.  However I know for example that Google Apps work with Nokia via Nokia's Mail for exchange so there is probably some interoperability between the various mobile platforms.

I'd be interested in any objective opinions.

Thanks




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freitasm
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  #530888 8-Oct-2011 13:28
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Free or paid service?




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Technofreak

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  #530890 8-Oct-2011 13:43
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My initial research indicates we will probably have to pay for either one.  

Instead of using the old name I should have said Windows 365 instead of Windows Live.

Google is free with up to 10 email accounts we will need more like 60 email accounts so will need to pay for Google Apps too.

 




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freitasm
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  #530899 8-Oct-2011 14:01
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Hence my question... Because Microsoft BPOS (paid service) is no longer available, now replaced with Office 365, and these are hosted Exchange (and Sharepoint and Lync depending on plan). Windows Live Domains is a different service, basically a brands version of Windows Live (Windows Live Hotmail, Contacts, Calendar, Messenger) and it is free.

These are the basic differences. I am happy with BPOS here, migrating to 365 in November.

We use Live for Geekzonemail (free to our users on request).






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billgates
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  #530905 8-Oct-2011 14:23
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Office 365.

Office 365 for midsize businesses and enterprises - Enterprise Plans

E1 or E3 will suit your needs depending on if you need Sharepoint online and Office Pro Plus 2010 as well.

There is also the Kiosk Worker Plans at NZ $6.11/month but they cannot access or view content on a mobile device.







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Ragnor
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  #531075 9-Oct-2011 01:45
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Looking at this also.

What I've found is that Google Apps allows you to access your email accounts via IMAP which means you can use any desktop or phone client you like.

Someone correct me if I'm wrong but for Office 365 if you want to use a desktop email client you must use Outlook 2007 or newer which means you must have Office 2007 or 2010 (or 2011 for Mac).

For phone clients for Office 365 the client must support active sync which also limits your choices.

On the other side a few people have mentioned to me that Microsoft's support response to issues you report is better than google's in their experience.


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  #531091 9-Oct-2011 08:16
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You will see that it's hard to find a smartphone that does not support ActiveSync these days thought.




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Technofreak

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  #531142 9-Oct-2011 12:00
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Ragnor: 

Someone correct me if I'm wrong but for Office 365 if you want to use a desktop email client you must use Outlook 2007 or newer which means you must have Office 2007 or 2010 (or 2011 for Mac).



Can anyone confirm the need for Outlook 2007 or newer to be installed on the laptop in order to use Office 365 or can all email, calendar and contact functions be effectively carried out using Windows Live Domains and thereby removing the need for Outlook to be installed on the laptop.  Thus the only need for Office 365 being for Word, Excel, etc document creation reading and editing?

 
Ragnor:

On the other side a few people have mentioned to me that Microsoft's support response to issues you report is better than google's in their experience.



Is the MS support better? 




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freitasm
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  #531148 9-Oct-2011 12:24
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As I said Microsoft 365 (hosted Exchange) is different from Windows Live Domains (branded Windows Live).

You can access 365 from a browser interface called OWA (Outlook Web Access) or an Outlook client (yours or licence included in some plans) or mobile device.

You can access Windows Live Domains via browser interface (Hotmail), or Windows Live Mail client, or Outlook with Connector, or mobile devices.

Yes, I consider the Microsoft support vastly superior to Google's. Yes I have experienced both.





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Technofreak

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  #531160 9-Oct-2011 13:51
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Thanks for the feedback.

I've been doing a bit of looking around and having a think about what we actually require in the short term at least.

The laptops come with the starter edition of MS Office and since we don't require anything fancy from the document creation point of view and no need to create Power point files, Office Starter will fulfil our requirements at least for now.  

That just leaves an email client and as Windows Live mail 2011 is pre installed as well I'm inclined to use that and give Windows Live Domains a go.

I'm presuming I can do the same with the Windows Live Domains as we have with the GMail set up, in that we can use a name@busininesname.co.nz address via the Windows Live account.  Forgive me for the dumb questions.  I have had a quick look at the Windows Live page and that is what I understand I can do, I'm just wanting confirmation that I've understood this correctly.  

Thanks 




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freitasm
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  #531165 9-Oct-2011 14:16
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Correct.




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rphenix
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  #535209 19-Oct-2011 16:15
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My vote would be anything but using the google apps product. I could go on and on about its limitations but one thats the most annoying is, if a company changes its name and of course wants to change its primary domain name, you cant do that without setting up a whole new google apps account, temporarily paying twice for each user (old account and the new domain account(s)) while you migrate everything.

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