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Topic # 191226 28-Jan-2016 11:50
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I hope this is in the right forum - seemed the best fit.

 

Do mobile networks in NZ prioritise 111 calls during peak demand?

 

The reason I ask is that on three occasions when there has been a significant but not damaging earthquake I have found the mobile network (Spark, Nelson) inaccessible for up to an hour.  You can call but it never connects.

 

I assume this was because of a peak in network use as people reacted to each earthquake.

 

So in a medium level emergency where some but not many people need emergency assistance would they actually get through to 111 if using a mobile?





Mike

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3968 posts

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+1 received by user: 1551


  Reply # 1480644 28-Jan-2016 13:10
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Thanks and yes - on all three occasions I was trying to call a colleagues mobile but couldn't connect for an hour or so.

 

 

 

wellygary:

 

Yip, 111 calls get priority,  see this

 

http://www.mbie.govt.nz/info-services/sectors-industries/technology-communications/communications/regulating-the-telecommunications-sector/documents-image-library/111-review-findings-2012/emergency-services-calling-review-discussion-paper.pdf

 

I am ssuming you were attempting to call a regular number and failed to connect

 





Mike

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