Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Forums › Android › Nextbook Premium 7
Rickles

3109 posts

Uber Geek
+1 received by user: 448

Trusted

#130830 29-Sep-2013 17:52
Send private message

My daughter has been using this unit for some months with virtually no problems.

However, when trying to set up the included email client (she previously used web-based email and Facebook etc), I keep getting an "incorrect username or password" error message ... and I know full well that both are perfectly correct

Anyone got a bright idea as to why this is happening?

Cheers,

R 

Create new topic

Stu

Stu
Hammered
8743 posts

Uber Geek
+1 received by user: 2409

Moderator
ID Verified
Trusted
Lifetime subscriber

  #904804 29-Sep-2013 22:21
Send private message

Which email provider does your daughter use?




People often mistake me for an adult because of my age.

 

Keep calm, and carry on posting.

 

Referral Links: Sharesies - 

 

Are you happy with what you get from Geekzone? If so, please consider supporting us by subscribing.

 

No matter where you go, there you are.



michaelmurfy
meow
13581 posts

Uber Geek
+1 received by user: 10914

Moderator
ID Verified
Trusted
Lifetime subscriber

  #904816 29-Sep-2013 22:46
Send private message

Try using another mail client such as K9 Mail.




Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)

Are you happy with what you get from Geekzone? Please consider supporting us by subscribing.
Opinions are my own and not the views of my employer.

Rickles

3109 posts

Uber Geek
+1 received by user: 448

Trusted

  #904982 30-Sep-2013 11:13
Send private message

>Which email provider does your daughter use?<


We tried Gmail and Clearnet ... tried both my accounts and hers ... no go for either.

R.









Inphinity
2780 posts

Uber Geek
+1 received by user: 1184


  #904993 30-Sep-2013 11:27
Send private message

Older accounts with some providers may still use a different login for POP3/IMAP access than for webmail. If it is an ISP-provided POP account, can you check the username/password through another mail client? Chances of the android client failing to pass the credentials correctly are slim to none. Ports and server names all correct etc?

Rickles: >Which email provider does your daughter use? Try using another mail client such as K9 Mail..

R.


S.

Rickles

3109 posts

Uber Geek
+1 received by user: 448

Trusted

  #905017 30-Sep-2013 11:52
Send private message

Yes, double-checked that POP settings and ports all correct etc ... works fine on PC's and laptops using Outlook.

As I say, it seems to connect but balks at the usernam/password phase.

R.

Stu

Stu
Hammered
8743 posts

Uber Geek
+1 received by user: 2409

Moderator
ID Verified
Trusted
Lifetime subscriber

  #905022 30-Sep-2013 12:02
Send private message

Does the Nextbook not have the Gmail email app? If not, just check the server settings are correct. Ports are important with most providers incl Gmail. You might need to try a Google search for others with the Nextbook who may have overcome any issues.




People often mistake me for an adult because of my age.

 

Keep calm, and carry on posting.

 

Referral Links: Sharesies - 

 

Are you happy with what you get from Geekzone? If so, please consider supporting us by subscribing.

 

No matter where you go, there you are.

 
 
 
 

Shop now for Lenovo laptops and other devices (affiliate link).
Rickles

3109 posts

Uber Geek
+1 received by user: 448

Trusted

  #905091 30-Sep-2013 13:43
Send private message

UPDATE: Not sure why, but got it working now.

Went through settings again afresh, checked with Gmail online for port numbers etc, and bingo away we went! Damn sure it was all the same as last dozen tries, but there we go ... maybe fat fingers and touchscreens .. ha ha ha.

Thanks to all,

R.

Stu

Stu
Hammered
8743 posts

Uber Geek
+1 received by user: 2409

Moderator
ID Verified
Trusted
Lifetime subscriber

  #905102 30-Sep-2013 13:52
Send private message

Excellent outcome. Well done!




People often mistake me for an adult because of my age.

 

Keep calm, and carry on posting.

 

Referral Links: Sharesies - 

 

Are you happy with what you get from Geekzone? If so, please consider supporting us by subscribing.

 

No matter where you go, there you are.

Create new topic








Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Updates »

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.








RSS feeds
Main feed
Forums feed
Copyright
©2002-2026 Geekzone®
Site features
Geekzone BI dashboard
Geekzone Badges
Geekzone Status Page

 

Site Information
Subscribe to Geekzone
Privacy Statement
Forum Usage Guidelines (FUG)
Advertising
Trademark and copyright