Nextbook Premium 7

Welcome Guest.

You haven't logged in yet. If you don't have an account you can register now.

Forums › Android › Nextbook Premium 7

Rickles

2933 posts

Uber Geek

Trusted

#130830 29-Sep-2013 17:52

My daughter has been using this unit for some months with virtually no problems.

However, when trying to set up the included email client (she previously used web-based email and Facebook etc), I keep getting an "incorrect username or password" error message ... and I know full well that both are perfectly correct

Anyone got a bright idea as to why this is happening?

Cheers,

R

Stu

Hammered
8334 posts

Uber Geek

Moderator

ID Verified

Trusted

Lifetime subscriber

#904804 29-Sep-2013 22:21

Which email provider does your daughter use?

People often mistake me for an adult because of my age.

Keep calm, and carry on posting.

Referral Links: Sharesies - Backblaze -

Are you happy with what you get from Geekzone? If so, please consider supporting us by subscribing.

No matter where you go, there you are.

michaelmurfy

meow
13240 posts

Uber Geek

Moderator

ID Verified

Trusted

Lifetime subscriber

#904816 29-Sep-2013 22:46

Try using another mail client such as K9 Mail.

Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)

Are you happy with what you get from Geekzone? Please consider supporting us by subscribing.
Opinions are my own and not the views of my employer.

Rickles

2933 posts

Uber Geek

Trusted

#904982 30-Sep-2013 11:13

>Which email provider does your daughter use?<

We tried Gmail and Clearnet ... tried both my accounts and hers ... no go for either.

R.

Inphinity

2780 posts

Uber Geek

#904993 30-Sep-2013 11:27

Older accounts with some providers may still use a different login for POP3/IMAP access than for webmail. If it is an ISP-provided POP account, can you check the username/password through another mail client? Chances of the android client failing to pass the credentials correctly are slim to none. Ports and server names all correct etc?

Rickles: >Which email provider does your daughter use? Try using another mail client such as K9 Mail..

R.

Rickles

2933 posts

Uber Geek

Trusted

#905017 30-Sep-2013 11:52

Yes, double-checked that POP settings and ports all correct etc ... works fine on PC's and laptops using Outlook.

As I say, it seems to connect but balks at the usernam/password phase.

R.

Stu

Hammered
8334 posts

Uber Geek

Moderator

ID Verified

Trusted

Lifetime subscriber

#905022 30-Sep-2013 12:02

Does the Nextbook not have the Gmail email app? If not, just check the server settings are correct. Ports are important with most providers incl Gmail. You might need to try a Google search for others with the Nextbook who may have overcome any issues.

People often mistake me for an adult because of my age.

Keep calm, and carry on posting.

Referral Links: Sharesies - Backblaze -

Are you happy with what you get from Geekzone? If so, please consider supporting us by subscribing.

No matter where you go, there you are.

Rickles

2933 posts

Uber Geek

Trusted

#905091 30-Sep-2013 13:43

UPDATE: Not sure why, but got it working now.

Went through settings again afresh, checked with Gmail online for port numbers etc, and bingo away we went! Damn sure it was all the same as last dozen tries, but there we go ... maybe fat fingers and touchscreens .. ha ha ha.

Thanks to all,

R.

Equinox IT

Cloud spending continues to surge globally, but most organisations haven’t made the changes necessary to maximise the value and cost-efficiency benefits of their cloud investments. Download the whitepaper From Overspend to Advantage now.

Stu

Hammered
8334 posts

Uber Geek

Moderator

ID Verified

Trusted

Lifetime subscriber

#905102 30-Sep-2013 13:52

Excellent outcome. Well done!

People often mistake me for an adult because of my age.

Keep calm, and carry on posting.

Referral Links: Sharesies - Backblaze -

Are you happy with what you get from Geekzone? If so, please consider supporting us by subscribing.

No matter where you go, there you are.

News and reviews »

Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00

eero Pro 7 Review
Posted 23-Jul-2025 12:07

BeeStation Plus Review
Posted 21-Jul-2025 14:21

eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01

WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32

RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26

Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24

Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05

Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01

Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01

Epson Launches New AM-C550Z WorkForce Enterprise printer
Posted 9-Jul-2025 18:22

Samsung Releases Smart Monitor M9
Posted 9-Jul-2025 17:46

Nearly Half of Older Kiwis Still Write their Passwords on Paper
Posted 9-Jul-2025 08:42

D-Link 4G+ Cat6 Wi-Fi 6 DWR-933M Mobile Hotspot Review
Posted 1-Jul-2025 11:34

Oppo A5 Series Launches With New Levels of Durability
Posted 30-Jun-2025 10:15

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Updates »

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

RSS feeds: Main feed; Forums feed

Site features: Geekzone BI dashboard; Geekzone Badges; Geekzone Status Page

Affiliate links: Samsung; AliExpress; Wise; Sharesies; GoodSync

Site Information: Subscribe to Geekzone; Privacy Statement; Forum Usage Guidelines (FUG); Advertising; Trademark and copyright