T-Mobile HTC Mytouch internet not working on Vodafone

Forums › Android › T-Mobile HTC Mytouch internet not working on Vodafone

markwolk

101 posts

Master Geek

#133640 29-Oct-2013 10:12

I have bought this http://r.ebay.com/g95heu ( http://en.wikipedia.org/wiki/T-Mobile_myTouch_4G_Slide ) on Ebay, and placed my NZ Vodafone SIM card in it.

Calls and SMS work OK. Internet works only via Wi-Fi, not via the SIM card. I have tried both my regular Vodafone SIM card, and the data-only SIM card taken out of my Vodafone hotspot.

Is this phone supposed to work with Vodafone in NZ?

Mark Wolk

johnr

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#923424 29-Oct-2013 10:25

What APN are you using? Some of these handsets have hidden APNs and can be a nightmare to change

boby55

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#923426 29-Oct-2013 10:31

Like JohnR has said what APN are you using?

If you haven't configured one yet, It is very likely that is your cause of no data.

Check Here http://community.vodafone.co.nz/t5/Mobiles-and-Tablets/Vodafone-NZ-APNs/td-p/108036 for the generic instructions how to set Android devices APN settings (Keeping in mind some options maybe re worded by the original carrier).

johnr

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#923430 29-Oct-2013 10:32

The internet APN should be set to ' vodafone '

markwolk

101 posts

Master Geek

#923432 29-Oct-2013 10:36

Hmmmmm I have not touched anything under "VPN"; under "VPN settings" it just says "Add VPN".

Similarly I haven't touched anything under "Access Point Names" and there is nothing set there. I have the ability to program a new APN, but don't know what data I should input.

Thanks for answering my cry for help, John; I knew I can count on you :-)

Mark Wolk

johnr

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#923434 29-Oct-2013 10:38

APN not VPN they are very different,

You need to add a new access point using the APN ' vodafone '

http://www.geekzone.co.nz/forums.asp?forumid=40&topicid=9780

markwolk

101 posts

Master Geek

#923435 29-Oct-2013 10:40

Yesssssss that was as simple as that; many thanks Jonhr!

Mark Wolk

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johnr

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#923438 29-Oct-2013 10:45

You will also want to add the APN for MMS / PXT which can be a little more complex to get going if you miss out one of fields when setting the internet APN

markwolk

101 posts

Master Geek

#923464 29-Oct-2013 11:13

... but that's only if I want to use MMS / PXT; right?

Mark Wolk

boby55

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#923469 29-Oct-2013 11:18

markwolk: ... but that's only if I want to use MMS / PXT; right?

Correct