T-Mobile HTC Mytouch internet not working on Vodafone

Forums › Android › T-Mobile HTC Mytouch internet not working on Vodafone

markwolk

101 posts

Master Geek

#133640 29-Oct-2013 10:12

I have bought this http://r.ebay.com/g95heu ( http://en.wikipedia.org/wiki/T-Mobile_myTouch_4G_Slide ) on Ebay, and placed my NZ Vodafone SIM card in it.

Calls and SMS work OK. Internet works only via Wi-Fi, not via the SIM card. I have tried both my regular Vodafone SIM card, and the data-only SIM card taken out of my Vodafone hotspot.

Is this phone supposed to work with Vodafone in NZ?

johnr

19282 posts

Uber Geek
Inactive user

#923424 29-Oct-2013 10:25

What APN are you using? Some of these handsets have hidden APNs and can be a nightmare to change

boby55

1539 posts

Uber Geek

Trusted

#923426 29-Oct-2013 10:31

Like JohnR has said what APN are you using?

If you haven't configured one yet, It is very likely that is your cause of no data.

Check Here http://community.vodafone.co.nz/t5/Mobiles-and-Tablets/Vodafone-NZ-APNs/td-p/108036 for the generic instructions how to set Android devices APN settings (Keeping in mind some options maybe re worded by the original carrier).

johnr

19282 posts

Uber Geek
Inactive user

#923430 29-Oct-2013 10:32

The internet APN should be set to ' vodafone '

markwolk

101 posts

Master Geek

#923432 29-Oct-2013 10:36

Hmmmmm I have not touched anything under "VPN"; under "VPN settings" it just says "Add VPN".

Similarly I haven't touched anything under "Access Point Names" and there is nothing set there. I have the ability to program a new APN, but don't know what data I should input.

Thanks for answering my cry for help, John; I knew I can count on you :-)

johnr

19282 posts

Uber Geek
Inactive user

#923434 29-Oct-2013 10:38

APN not VPN they are very different,

You need to add a new access point using the APN ' vodafone '

http://www.geekzone.co.nz/forums.asp?forumid=40&topicid=9780

markwolk

101 posts

Master Geek

#923435 29-Oct-2013 10:40

Yesssssss that was as simple as that; many thanks Jonhr!

johnr

19282 posts

Uber Geek
Inactive user

#923438 29-Oct-2013 10:45

You will also want to add the APN for MMS / PXT which can be a little more complex to get going if you miss out one of fields when setting the internet APN

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markwolk

101 posts

Master Geek

#923464 29-Oct-2013 11:13

... but that's only if I want to use MMS / PXT; right?

boby55

1539 posts

Uber Geek

Trusted

#923469 29-Oct-2013 11:18

markwolk: ... but that's only if I want to use MMS / PXT; right?

Correct