marlinz:
Nah its the 6 , it really frustrates her
If you remember where, please feel free to let me know
I did it on the 7 and the settings menu is different.
But some things you could try
- make sure battery saver is off.
- make sure do not disturb is off
- make sure that you can see all notifications when device is locked (under sound and notifications)
- make sure that messenger has a notification alert (under messenger settings)