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openmedia

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  #2905643 23-Apr-2022 14:20
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Ah.. All good. Found the option and reset my network settings.

 

Still can't enable Enhanced 4G





Generally known online as OpenMedia, now working for Red Hat APAC as a Technology Evangelist and Portfolio Architect. Still playing with MythTV and digital media on the side.




old3eyes
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  #2905745 23-Apr-2022 15:25
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When I bought my and wife's  new Samsung 52s 5G  when I ran it up there was no VoLTE on Skinny  or my wife's one on Spark.  I had to get someone from Spark here to do some sort of  reset on the numbers   and then they both worked after a reboot. 





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Old3eyes


jamesrt
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  #2905832 23-Apr-2022 17:45
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gajan:If that doesn’t work what exact version / build has it upgraded too? I’ll need to check with others next week…

 

My phone is:

 

Android version 11
Android security update: 1 February 2022
Google Play system update: 1 March 2022
Baseband version: MPSS.AT.3.1-00882-SDM660_GEN_PACK-1.43 5706.4,MPSS.AT.3.1-00882-SDM660_GEN_PA CK-1.435706.4
Kernel version: 4.4.205-perf+ #1 Tue Mar 29 15:59:33 CST 2022
Build number: 00WW_3_690

 

Hardware: TA-1196




gajan
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  #2905855 23-Apr-2022 19:23
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Thanks - and to confirm that is with a Spark SIM ? I can see @openmedia is using a Skinny SIM.





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jamesrt
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  #2905899 23-Apr-2022 23:02
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gajan:

Thanks - and to confirm that is with a Spark SIM ? I can see @openmedia is using a Skinny SIM.


No, Skinny SIM too.

gajan
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  #2907582 27-Apr-2022 16:06
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Can I get you to DM me your phone numbers please as well ? I just checked with the team and the build above should be fully working, but maybe the provisioning on your line needs to be updated.





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jamesrt
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  #2907585 27-Apr-2022 16:13
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Sure; will PM.

 

Re 'fully working', I have noticed it takes 1 minute to send an SMS when I'm on a 4G cell / VoLTE connection; if I configure the phone for 3G only (well, 3G+2G, but you know...) then SMS sending is vastly quicker (i.e. normal).

 

So there may be an issue there too...  Just thought I'd mention.


 
 
 

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kennedyt
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  #2910539 5-May-2022 12:15
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Has anybody had problems charging their Nokia 7.2 (Android 11) , when i plug in my USB C cable nothing happens. I notice that the USB control was with the connected device. If I change it to This device the phone will start charging, however on many occasions the phone refuses to switch often requiring multiples reboots to fix the issue.  


openmedia

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  #2910547 5-May-2022 12:50
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jamesrt:

 

Sure; will PM.

 

Re 'fully working', I have noticed it takes 1 minute to send an SMS when I'm on a 4G cell / VoLTE connection; if I configure the phone for 3G only (well, 3G+2G, but you know...) then SMS sending is vastly quicker (i.e. normal).

 

So there may be an issue there too...  Just thought I'd mention.

 

 

I had this issue yesterday and Skinny changed something on their side.





Generally known online as OpenMedia, now working for Red Hat APAC as a Technology Evangelist and Portfolio Architect. Still playing with MythTV and digital media on the side.


openmedia

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  #2910548 5-May-2022 12:50
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kennedyt:

 

Has anybody had problems charging their Nokia 7.2 (Android 11) , when i plug in my USB C cable nothing happens. I notice that the USB control was with the connected device. If I change it to This device the phone will start charging, however on many occasions the phone refuses to switch often requiring multiples reboots to fix the issue.  

 

 

 

 

Not had any issues so far. Are you charging off a laptop or a wall charger?





Generally known online as OpenMedia, now working for Red Hat APAC as a Technology Evangelist and Portfolio Architect. Still playing with MythTV and digital media on the side.


GrantB
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  #2926371 14-Jun-2022 11:59
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I have a strange (related) one with a Nokia 7.2 running Android 11

 

Just been on phone with business support at 2Degrees and they think it is the 'Enhanced 4G LTE mode' which they want me to turn off as a test. I am skeptical, but my phone it seems to be on, and unable to be toggled off. 

 

Symptom of the problem is:

 

a) call an Australian (Sydney) number with my 2Degrees Work SIM. I get invalid area code message, like I have the wrong number
b) switch SIM to my personal 2degrees SIM, and call the same Australian number. Goes through without any issue

 

Checking settings, they look identical between the SIMs, but note that VoLTE (Enhanced 4G LTE mode) is on and can't be turned off. 

 

Any ideas? Google is not giving me a lot of help, and using the #* code, gives me diagnostics display, but again nothing I can change. 

 


jamesrt
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  #2926471 14-Jun-2022 15:00
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@GrantB, Have you tried enabling WiFi calling since you're on 2Degrees?   (Assuming you're on a WiFi at some point, of course!)

 

TBH, I was having SMS related issues with Skinny on my 7.2, and the guy who was able to help wound up de-provisioning my number off their 4G VoLTE system, so I'm now locked on 3G for voice/sms; but it does work.  I get 4G data still.


GrantB
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  #2926473 14-Jun-2022 15:12
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jamesrt:

@GrantB, Have you tried enabling WiFi calling since you're on 2Degrees?   (Assuming you're on a WiFi at some point, of course!)




I had wifi calling turned on but turned it off while troubleshooting. I am connected to WiFi at home at least but never noticed it routing any calls via wifi, at least that I noticed.


TBH, I was having SMS related issues with Skinny on my 7.2, and the guy who was able to help wound up de-provisioning my number off their 4G VoLTE system, so I'm now locked on 3G for voice/sms; but it does work.  I get 4G data still.



I guess would be one way to disable VoLTE; but seems extreme way of doing it as my understanding is that VoLTE gives better quality.

And would still leave me wondering why work SIM acts one way and Personal SIM another. I guess I could try removing SIMs and swapping to see if fault is related to order of SIMs or something else weird.

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